6 comments found.
Hi, I need help, I got the wrong audio, I needed to buy this: https://audiojungle.net/item/flat-infographics-pack/14978650
To use it for the ecommerce explainer and not this one that I downloaded. How could you help me with that please?
Excuse my English, but I made the wrong audio, I thought this was the audio for the ecommerce explainer, can you help me with that please, this audio that you download is completely useless for me, because I needed it was for the ecommerce explainer
URGENT PLEASE HELP
Hi i have purchased the SFX flat pack and downloaded but cant find the mixed sound layer for the actual video.
Hi, this pack includes the full synced sound effects layers of the “Online Marketing Explainer”, “Online Marketing Explainer II” and “Web Design Explainer”.
You can mix the SFX with the music and voiceover of your choice in the corresponding AE template.
Hope that helps!
High quality
Thank you 
Hey there, I emailed you a few weeks ago for refund. I haven’t downloaded the file as I changed my mind. Can I get a refund?
it looks like the file for the marketing explainer is only 1.39 mins. long but the video itself is much longer?
The Online Marketing Explainer is 1:36, maybe you are referring to the video preview file, which includes 4 different voice over language versions?
https://videohive.net/item/online-marketing-explainer/7963146No, the German version is like 2 minutes long. I did render it and there was like 20 sec.of sound effects missing?
Here is an instruction from the VH author regarding the DE (German Version):
“You just need put the SFX layer into the FINALcomp, not DE_FINALcomp and you’ll be fine. DE_FINALcomp is re-timed FINALcomp, so once you put the SFX layer to FINALcomp it will re-time the SFX layer to be synced with the rest.”
Does that solve your issue?
Yes it did! Thank you so much. Huge thumbs up, awesome work keep it up 
Thanks, glad to help
Great work!
Thanks mate
