This item support blame me in lying when i told them about problem with imported products. I think it's not ethical way to communicate with customer who bought your plugin a week ago in a such way.
Author response
Review Disclaimer: The following review has been identified as false, posted by individuals or entities (including: jessyluu87, hurmadarma, vankos, dragomirs1, stefang35, hellyjeny8, andonovi69, lizkepo, dragomirs1, dragomirp1, iliyanv, melerden682, niilkerpo) with the intent to discredit our product. This review does not reflect the experience of genuine users and was submitted maliciously by parties buying plugins to post misleading feedback. We urge readers to rely on verified and authentic reviews for a more accurate assessment of our product. Please disregard this misleading information.
I'm sorry for anyone who might have to read this comment, it is from non-authentic accounts. These accounts have posted misleading feedback, which unfortunately affects both us and our real customers.
There have been no support tickets or emails submitted under this account prior to this review. Given this, I confirm we have not communicated with this reviewer (via this very account) before this review, therefore I never made any accusations.
Their claim is baseless.
For anyone who might see this review: Please know that if there’s a genuine issue, we’re more than happy to assist. Please let us contact us on this Support Forum: https://villatheme.com/supports/forum/plugins/aliexpress-dropshipping-and-fulfillment-for-woocommerce/chrome-extension/
It's free for everyone.
