Hi, I think you should send a ticket to support. I don’t see that you purchased the file.

I purchased a regular license $17.clicked on this tab and then make a deposit of $20 which i paid through credit card. i received the invoice perfectly, but when i visited the download section nothing was there to download.

Thanks Manoj

I really don’t know how to help you, you should write a ticket to support. Maybe it is some kind of bug in the system?

I have logged the ticket and awaiting the response form Support team. In case is there any other way you help i.e. sending file through email please let m

Please let me know

One thing, in front of my user name it is reflecting $20.00. Hope i have done everything correctly

Is there any chance you just forgot to make one click, and you just think you purchased? In case you made a purchase, I should see in your comments some marker “purchased”, and I don’t see it. Also, there are no “bought” badge on your logo picture.

It is not the case. If gone through all the steps. While making purchase enter the credit card details etc and hit purchase credits. If i would have forget the click, transaction wouldn’t happen and invoice would not have generated.