1 comment found.
The music is great, but the whole impression was ruined by a broken file in the archive. And then there’s a YouTube complaint against me for copyright infringement. I tried to appeal, mentioning the license, but it’s still pending. It’s a shame when you have to worry so much for your money.
Thank you for informing us about the incorrect file in the archive. The file has been corrected, the archive re-uploaded, and will soon be available for download. Regarding the removal of the copyright claim – as an experienced buyer with 10 years of experience, you should know that this is a process that takes some time. It is shameful when such an experienced user does not know why the name of the content ID provider is indicated in the description to the item and that monetization is fully protected from the moment the monetization restriction is contested and has a ‘Pending’ status. I would also like to remind you that if you need to solve a problem, rather than stirring up scandals, there is an internal messaging system for that
I’m not making a scandal and I know that it takes a very short period of time to get a claim removed by Captive ID. You said it right, I bought a lot of licenses in 10 years and never created scandals. But you have no contact details, and it is not operative to write to the service’s message sending window. Many users know this.
I apologize if the message was offensive to you. Like I said, the music is great and I was happy to use it.
It’s ok. We’re highly interested in the best music quality and customer service. Apologise for inconvenience but we trying to do our best. You can use Message form on profile page. We rapidly responding it. Also you can send us link to your video and we’ll try to contact content ID manager and release copyright claim manually
