Why envato does NOT answer my important question? I need to contact someone who moderator in envato.
Then contact them! What’s the point in just posting a rant on here?
Because It is very urgent for me.
If its urgent you should do everything you can to contact them. Unfortunately for most website tech support in existence it will almost always take a 24 hour or more response. If you need to contact a moderator directly I suggest searching through the different forum sections and looking at people who start helpful sticky threads since only moderators can make threads sticky.