even I am facing the same problem. I have submitted all the required documents but my account is still limited and i can’t receive or send money from my paypal account. This is now 2nd month, my account is limited even after submitting proper documents. And when I contacted them via mail they reply me with the same text again and again, and below is the message they have sent me fourth time as a reply to my complaint.
“You have nothing to worry because I can assure you that we are actively working with your government in resolving it immediately. In the meantime, please disregard the notification you received in your account about updating your PAN since it was posted by error. Our technicians are working to remove this notification as soon as possible.”
This isn’t done . My 70% earning come from remotely done freelance job and VH and remaining 20% from local clients. So I can’t wait for such a long time for paypal. And that’s why finally i register on moneybooker last week, this is 1st time i am withdrawing my earning to moneybookers from VH and i hope everything will be fine with it and i will receive my payments on time.
I’m probably on the way to have this problem too. Can anyone tell what is the limit after which you need to verify?
I guess it depends on the country, i’m from Mexico city and never had problems with PayPal, they don’t charge me for transferring my money to my bank account (only if the transaction is less than $150 USD )
I hope they never ask me for documents, my drivers license is 5 years old (is permanent) so i don’t want to spend $50 USD to get a new one.
I had some issues here as well long time ago but the way I solved it after sending the requested documentation even if they were older than specified I still had to call PayPal on the phone and got the issue solved fast.
Just give them a call and explain the issue and they will take care of it in seconds. This is a matter of security and calling them gives them more trust in you.