I sent several support messages in Support Centre, I tweeted few times as well, I replied several times in this thread, I left my ticket ID as well. Anything else I should do? Buy a ticket and fly over to discuss this in person? I asked for a phone number to call someone but didn’t get it. This is getting very frustrating. Like noone is aware of this issue after all we’ve done to report it? You must be joking or making complete fools out of us. Pardon me but I have to react this way after all this happened.
ShermanJackson saidgood advice. I had this change a normal 1-5 day support reply gotten in a couple of minutes, depending of course on who’s at hand, and right now it’s a weekend, but still
Hi Guys! Make sure you TWEET support, generally, tweeting is a much faster process. By leaving your ticket# in this thread, you will not be guaranteed of a certain reply/answer.
Now I even tried to withdraw via IBAN /Swift and it won’t let me :/ Something is terribly wrong here.
This is ridiculous, Envato Support you can’t reply within 1-2 days for such High priority issue?
My ticket ID: 233633
Hello ranezinjo and anyone else having a payment issue. Can you please let me know your support ticket number so we can look into the issue?
If you haven’t submitted a ticket yet, you can do so at the following link:http://support.envato.com/index.php?/Tickets/Submit
Well, thing is I do not want PP, MB worked well for all these years, why is it a problem now? I think it is a problem on Envato end, not MB. As said, I did not even receive the email where it says that they sent out money to MB :/
I have the very same issue. I did not even receive “Money sent” message from Envato, which I usually get when they transfer money to MB. They said that they sent out the payment but apparently they didn’t as I did not receive that email. No money on my MB account as well. I contacted support several times and yet no reply. Envato please look into this ASAP .
Please can everyone tell me where do you find images for your templates sold on Themeforest? Since the new copyright policy about images rolled out my theme got rejected because I used screenshots of some websites and apps but I can notice that a lot of themes approved for sale still use similar images. Where did you find them and do you have copyright approval from source? How does this pass TF approval process?
@Ivor can you confirm what @wizylabs said? Do themes have to be W3C valid?
Themes and templates have to follow W3C ’s standards, there’s some exception thought.
- Duplicated ID’s
- Typos in tags
- Tags not closed
- Improperly nesting tags
- Capitalizing tags
- Not encoding special characters (& timthumb for example)
- Missing alt tag in images
- Head content must be within the head
- Improper use of form tags
- Video embeding
- Some jQuery plugins can create validation errors
What about HTML5 and CSS3 ?