I’m not an author here but looking for a help ticket system for clients. Ideally they need to log in first so all their tickets are in one place.
I’ve looked at so many but they’re either waaay too complex or just modified feedback forms masquerading as support systems.
Would be great to have wordpress integration but not essential.
Ticksy looks nice but it seems tailored for envato authors.
What do you use?
Another request to move the search over to the right hand side, please. It’s weirdly disconcerting to have them on the left.
Have you ever developed a BuddyPress theme? If you do anything unique or custom at all it’s nothing but trouble. They’re a pain to create and even more difficult to maintain. Just say no to BuddyPress.
We made one large site with buddypress and it was a pain in the arse from beginning to end. It was embarrassing to hand over something so unintuitive to the clients and in the end we just dropped the social side of the site until a better product comes along.
Got a large box at dediserve where we put all our smaller sites and all the larger ones go onto WPEngine.
I’m really struggling to see what’s wrong with it, certainly from a visual and functionality perspective.
What are people looking for from a ‘coming soon’ page aside from a vague indication that the site will be up soon, an ‘email for details’ link and some social links?
We’ve never included more than that in a holding page and have never needed to. I think it looks great and it’s a shame if it has been rejected on functionality because simplicity is key for holding pages.
Something is definitely amiss I have bought hundreds of items for me and my clients and not one item that I have bought has been removed from my downloads page.
You’re lucky, mate – I have 49 removed items
It’s the luck of the draw, though. To OP – just ensure you have the latest version downloaded at all times. If it does disappear then that’s the way the market’s work, I’m afraid. 4 unanswered tickets would make me pissed off, too!