See ya forums!
This has been a good portion of my life for the last number of years. Looking forward to seeing the new community vibe evolve over time as we move to a more powerful platform.
Thanks to all the amazing, interesting, inspiring and annoying people. You all make my day
* tears *
Some people don’t realise that it’s a single use license.
Just be nice about it and inform them politely that the CodeCanyon license is a “single use” license and they need to purchase a new license for each new domain.
If they ask for support then you can (nicely) just refuse support due to the multiple use.
I’ve had this happen heaps of times. Most people don’t realise and happily purchase an additional license or just remove the duplicate copies.
Reporting to Envato might be a bit extreme straight away, but if they’re continuing to request support or leaving bad ratings then by all means do so.
^ the easiest way would be to do something similar to VC with this help article:https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=524333
and this onehttps://wpbakery.atlassian.net/wiki/display/VC/Theme+Integration
and this registration form:http://support.wpbakery.com/in-stock-license/
this explains everything needed to include a plugin in a theme for resale here on TF