Firstly with regards to this author, I find it extremely strange that his file has been accepted without it being exactly what he has said that it would be. As Jack has said, this in itself is a support issue.
I also totally agree with you that the response that you have pasted here is totally unacceptable, and it does appear to be a juvenile response, written by someone that is already frustrated.
But, perhaps you are going in the wrong way about dealing with it? I presume that you have contacted support, but I think that this thread is likely to get heated quickly, and possible this situation might get out of control and end up with someone leaving, which we do not want to happen.
I also understand your shock analogy, and if we continue with it, then you would go to the manager and complain, and tell him what you feel the correct course of action would be. It’s unlikely you would stand outside the store and tell everyone going into the store what happened.
Now, I’m a relatively new author here, so I’m not entirely sure how the entire marketplace works yet, and it’s possible that I’ve misjudged/misunderstood the situation. But it seems to me that you are being somewhat unfair on all the other authors here. You have been a great asset to this marketplace, and I would hate to see you leave for something as small as this in comparison to all of the great work that goes on here.
Guys, please give one to chrisfay his EnvatoTracker works like a charm!
Hey thx and glad some have found it useful Been meaning to incorporate notifications for other things but I just haven’t had the time…Saw the badge and was like “Wha what? So shiny, smooth, and sexy! For me?” Thanks Envato!
Congratulations man. Well deserved badge!
Guys, please give one to chrisfay, his EnvatoTracker works like a charm!
+1, excellent idea.
Thank you Brad, Drew and EmeralArt (love your avatar…) Got the $100 dollar of credits today on my account as part of prize so..time to buy around! 3, 2 1, ready, set GO!
Well, you deserve the money, hopefully you’ll be able to help perpetuate the marketplace’s nourishment with it!
All I want is the new Cinema Display…gotta wait until September
Is your avatar broken? I get an “image cannot be retrieved” symbol.
I promised myself a while ago I was not going to be crazy about badges but…..
Haha, I wondered where your badge was too, it has to be added manually I think, so I guess that’s why it takes time.
I think the gold star lasts for a year, and the silver one is 1 month (30 days).
I was also sad when my badge left me.
Just noticed the sexy/shiny “forum superstar” badge! Thank you Envato & team. You always remind me how great this community is! You guys are awesome!
Congratulations man, wear the badge with pride, you’ve earned it!
Congratulations Daniel_R, you really deserved to win it, but congratulations to all who took part, it was really great to see how some of the items on the marketplace were used productively.
Also congratulations to djedamrazuk, for being the winning author!
This really was a great competition idea Amanda, thank you, it was enjoyable!