65 posts
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in Sweden
+2 more
dvhughes says

Hey all,

Had my first submission approved last week but like a dope I neglected to put it in the right category.

So, my mock-up is in the Powerpoint category. Its lonely over there!

There is no option to change it in my edit page so I wrote support last week and even sent a request to a reviewer in my update/edit page. Nothing. (Reviewer actually approved my request, but nothing changed.)

Any advice for this rook?

Thanks in advance.

d

1066 posts
  • Located in United Kingdom
  • Has sold $5,000+ on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has referred 10+ members
+5 more
Alexlasek says

write to support to change the category and send number of ticket to them on twitter.
maybe you should say which category you would like to upload your item
cheers

153 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has been part of the Envato Community for over 6 years
+4 more
loswl says

You can do it very quickly like this: 1. Edit your item (Add some tags) 2. In the “Message to the Reviewer” section, write a message asking the reviewer to change your item to the right category. 3. Press the “Submit files for review” button.

The reviewer will update your tags and change the category, this usually works pretty fast.

65 posts
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in Sweden
+2 more
dvhughes says

Two excellent suggestions. I have a suspicion that I may have to use them both.

Thanks a lot for your help.

65 posts
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in Sweden
+2 more
dvhughes says

Who’s leg do I gotta hump to get this done?

65 posts
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in Sweden
+2 more
dvhughes says

Had to resubmit everything. My suggestion to anyone who is reading this because they uploaded to the wrong category is to cut your losses, delete your file and resubmit in the correct category.

Just be sure to copy all of your descriptions and tags that you spent so much time in writing and possibly formatting before you do any deleting.

This thread can be locked. It is resolved.

684 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 10+ members
  • Sells items exclusively on Envato Market
  • Located in Indonesia
Gembell says

I’ve also been having the same problem, but I immediately Contact Support. And they immediately move it ..

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by