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HawkTheme says

Please provide support a copy of the bank swift codes via email, they should be able to confirm the correct swift details were submitted during the withdrawal request. Please confirm with bank if any swift codes have changed.

Thanks! I have sent the swift and Bank Account Number, Bank Account Holder’s Name 2 days ago.

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mordauk says

Withdrawals are sent on the 15h of the month, not the end of the month.

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HawkTheme says

Withdrawals are sent on the 15h of the month, not the end of the month.

Yes, but I don’t receive the money on the 15h of the month until now.

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HawkTheme says

The staff told me, they have sent the money to me on Sep 27th. I can receive the money on the same day as they sent the money usual. But now I have checked with my local bank again and again. There is still no money.

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wptitans says

The staff told me, they have sent the money to me on Sep 27th. I can receive the money on the same day as they sent the money usual. But now I have checked with my local bank again and again. There is still no money.

ouch, that’s not good. did envato confirmed they have send it to the proper location. They have to trace the money, they are the only ones who can do this since the trail start at their end.

Hope you get your money very soon m8, bills keep on coming for you also so it’s a important issue.

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HawkTheme says

I’m still waiting. And I’m only waiting now. Nothing to do with it.

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Graphic-Studio Moderator says

Have you checked your withdrawal page?

It says there if payment has been sent.

Did you type your email incorrectly?

Hope it all turns out well.

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M-Theme says

Maybe will receive on next Monday.

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dmsumon says

Hi, I have made a payment request via SWIFT to get my money. I have got the email for sending my money. I have checked with my bank again and again. But it has gone 10 days. I have not got my money yet. Could you please help me? Ticket ID: LGA -479-85101

Hmm…. That is really horrible. I don’t understand why people use direct SWIFT transfer where many many money receive getaway exists, like PayPal, Payoneer and MoneyBookers. They are very fast and reliable. I know you are an elite author, you know these things better than me but don’t you think these money getaways (PayPal, Payoneer and MoneyBookers) charge very little opposite to the service they do for us? On the other hand bankwire transfer is slow and sometimes local bank charges a big amount just only for receiving money.

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VF says

dmsumon, In certain countries, wire transfer is more consistent in terms of documentation especially while filing tax. For example, paypal in India was suddenly banned for some period (even now it would be very difficult to track the source of income (for goverment – to monitor) as paypal deposits money as local currency here – not as USD into bank). So we can consider the 3rd party / private medium are fine for small amounts and temporary earning but if you want legitimate records and serious business, you have to make sure everything processed in most recommended way as per local govt. Actually I loss $60 (35+25) for each transaction through Swift but continuing this for above purposes.

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