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HawkTheme says

Hi, I have made a payment request via SWIFT to get my money. I have got the email for sending my money. I have checked with my bank again and again. But it has gone 10 days. I have not got my money yet. Could you please help me?

Ticket ID: LGA -479-85101

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HawkTheme says

Any help? Staff?

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JamiGibbs says

Hi HawkTheme!

We’ll follow up with you shortly on your support ticket. :)

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M-Theme says

Did you get it?

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doru says

Did you get it?

get what?

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HawkTheme says

@Jami Thanks! I have checked with my local bank again and again, but they have’t received the money.

@MattMao I’m waiting for the support center to reply me.

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M-Theme says


Did you get it?
get what?

Get the money via SWIFT .

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doru says



Did you get it?
get what?
Get the money via SWIFT .

ah, ok :)

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HawkTheme says

Hi HawkTheme! We’ll follow up with you shortly on your support ticket. :)

Hi, Are you here staff of the Withdrawal? Only 3 days to the end of the month, where is my money?

I have checked again and again with my local bank. I’m tired!!!

Could you please tell me where is my money, when can I get my money, what’s the reason I can’t receive my money?

Thanks!!!!!!!!!!!!!!!!!!!!

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dtbaker Moderator says

Please provide support a copy of the bank swift codes via email, they should be able to confirm the correct swift details were submitted during the withdrawal request. Please confirm with bank if any swift codes have changed.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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