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ThemeMarket says

Which login and password I use to enter http://support.envato.com/index.php?/default_import/Tickets/Ticket/View/185078?

My videohive login and password does’t work for it.

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canimalition says

What?? No need to use login form to contact support team? Whats going on? :)

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JamiGibbs says

Hi demdous,

Replies to your support ticket will be sent to the email you entered when you created the ticket. You can reply to that email directly and the ticket will automatically get updated. :)

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deiby says

What Jami said. :)

But to answer your question it’s a separate password. You have to register, or you may need to use the password reset if the email is in the system and you don’t know it. If you use adblocking extensions, you may need to disable them on the page because it may hide some of the options to register and such.

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ThemeMarket says

Thank you guys :)

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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