65 posts
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ThemeMarket
says

Which login and password I use to enter http://support.envato.com/index.php?/default_import/Tickets/Ticket/View/185078?

My videohive login and password does’t work for it.

1315 posts
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+2 more
canimalition
says

What?? No need to use login form to contact support team? Whats going on? :)

1950 posts Do the Needful
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JamiGibbs
says

Hi demdous,

Replies to your support ticket will be sent to the email you entered when you created the ticket. You can reply to that email directly and the ticket will automatically get updated. :)

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deiby
says

What Jami said. :)

But to answer your question it’s a separate password. You have to register, or you may need to use the password reset if the email is in the system and you don’t know it. If you use adblocking extensions, you may need to disable them on the page because it may hide some of the options to register and such.

65 posts
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
ThemeMarket
says

Thank you guys :)

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