210 posts
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
vrtemplate says

what’s wrong with my photoshop, anyone knows the problems

each time i’ve add 216mm x 303mm with 300 dpi and cmyk color, it change to 215.98mm x 303.02mm

any one knows

838 posts
  • Egypt
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
  • Referred between 50 and 99 users
25EGY says

me too want to know

1224 posts
  • Forum Superstar
  • Exclusive Author
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Sold between 10 000 and 50 000 dollars
Demorfoza says

I just checked, same thing happens. Funny :)

707 posts
  • Envato Studio (Microlancer) Beta Tester
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 10 000 and 50 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Helped protect Envato Marketplaces against copyright violations
  • Most Wanted Bounty Winner
  • Bought between 1 and 9 items
+2 more
EladChai says

I have a different problem.

it’s kind of new cuz I’ve never experienced this before. suddenly my photoshop decides to close itself with no warning. Just “POOF” and it’s closed. Lost all my work that hasn’t been saved yet.

Anyone got a clue about this?

838 posts
  • Egypt
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
  • Referred between 50 and 99 users
25EGY says

I have a different problem.

it’s kind of new cuz I’ve never experienced this before. suddenly my photoshop decides to close itself with no warning. Just “POOF” and it’s closed. Lost all my work that hasn’t been saved yet.

Anyone got a clue about this?
Try it : Press that keys together ( Alt + Shift + Ctrl ) still holding them and click on PS icon to run it while that window will appear to ask you if you want to rest the PS setting to the default ? Press OK an wait the program to open , i hope it will be right .
339 posts
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Referred between 10 and 49 users
  • Has been a member for 1-2 years
  • Grew a moustache for the Envato Movember competition
  • United States
  • Bought between 10 and 49 items
kevinhamil says

what’s wrong with my photoshop, anyone knows the problems

each time i’ve add 216mm x 303mm with 300 dpi and cmyk color, it change to 215.98mm x 303.02mm

any one knows

This is because you can’t divide a pixel. So at those mm dimensions it would actually cause a pixel to be cut in half, so to speak… so PS has to force the mm dimensions to next full pixel size. Hope that makes sense.

You can see a more detailed explanation here.


I have a different problem.

it’s kind of new cuz I’ve never experienced this before. suddenly my photoshop decides to close itself with no warning. Just “POOF” and it’s closed. Lost all my work that hasn’t been saved yet.

Anyone got a clue about this?

First off, in the future you should probably start your own thread regarding your issue rather than hi-jacking someone else’s thread… just kinda rude when it doesn’t pertain to their question.

As for your question, it just sounds like PS crashed. This can be caused by a few different things. Sometimes working with really large and/or complex files can cause memory issues depending on how much memory you have available vs. how much the file is consuming… also, if your file somehow gets corrupted PS can crash when trying to open it or work with it. I don’t know what version of PS you have, but there’s a lot of answers on Google if you search for “photoshop csX crashed”.. replace X with your version number.


Try it : Press that keys together ( Alt + Shift + Ctrl ) still holding them and click on PS icon to run it while that window will appear to ask you if you want to rest the PS setting to the default ? Press OK an wait the program to open , i hope it will be right .

This can help sometimes, but can also be a pain if you have customized PS preferences to your liking. In my case, I would do this as one of my last resorts so that I don’t have to re-setup PS to my preferred workflow.

1373 posts
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 3-4 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Tuvalu
dekurvajo says

Its because of the metric <> imperial system. DPI is based on dot per inch so thats why the Photoshop calculate and make a tiny amendment for the sizing. Practically thats 0.02mm is nothing. Niggling, like a flea’s fart.

If you feel uncomfortable of the width-height inaccuracy you can change the dpi to metric 300 dpi is 118.111 dot/cm. But once when you change it back again to dpi you will get 299.999 dpi.

210 posts
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Has been a member for 4-5 years
vrtemplate says

metric <> imperial system hmm thanks mr dekurvajo it seem reasonable

some reviewer ask for perfect size, i think it’ll explain

270 posts
  • Canada
  • Envato Studio (Microlancer) Beta Tester
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 2-3 years
  • Grew a moustache for the Envato Movember competition
  • Bought between 10 and 49 items
  • Exclusive Author
+1 more
iZZYMedia says

This expains :

216mm = 8.50394 Inches

300dpi means 300 pixels per Inches so,

8.50394 inches x 300(dpi) = 2551.182 pixels we dont have 0.182 pixel so photoshop takes the 2551 pixels,

2551 pixels / 300 dpi = 8.5033333333333333 inches

8.503333333333 inches = 215.98mm

Thats why it happens.

188 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
RMGROUP says

Very boring problem ;) but i think you should be reinstall software.Than try!!!

by
by
by
by
by
by