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    Has been part of the Envato Community for over 4 years Has referred 1+ members Has sold $1,000+ on Envato Market Has been a beta tester for an Envato feature
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SBJEWEL says
Today i discover a new “Support” page… I saw this today really… And I am so confused :confused: when i saw this new “Support” link… Can anyone tell me what’s the difference between these two “Support”.... Here are those link….

New Support Link

http://support.envato.com/support ( I wanna know when i should use this support page… ? )

Regular Support Page

http://graphicriver.net/support or http://themeforest.net/support + others

Thanks…. :)

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    Member of the Envato Team Has been part of the Envato Community for over 4 years Located in Canada Joined us in one of our Envato Live Events
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KingDog Envato team says

I believe they’re pretty similar and both go into our Support system. The first one lets you clarify the destination a bit better. For example you would use that form if you needed support for FreelanceSwitch or Tuts+ etc.

As a rule of thumb, it’s best to use the Support area that is linked from the site your requesting support for.

844 posts
    Has been part of the Envato Community for over 4 years Has referred 1+ members Has sold $1,000+ on Envato Market Has been a beta tester for an Envato feature
+2 more
SBJEWEL says

I believe they’re pretty similar and both go into our Support system. The first one lets you clarify the destination a bit better. For example you would use that form if you needed support for FreelanceSwitch or Tuts+ etc. As a rule of thumb, it’s best to use the Support area that is linked from the site your requesting support for.
Yes… I understand perfectly now… Thanks Travis :)
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