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mrcharlesbrown
says

I wanted to ask Support but it will time to act in response. Please can anyone from Envato tell me if 1GB upload size limit is still active because I have been trying to upload a bundle that is 945MB compressed file size but I am always getting this error page ‘Gateaway Timeout’. Hope to hear from someone. Thanks!

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gbs
says

Have you tried using FTP ? It should work.

1488 posts Determined to give you nothing but the best!
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mrcharlesbrown
says

Have you tried using FTP ? It should work.

Thanks Gbs! I uploaded the file already through FTP but sending it for review is resulting to an error page.

1488 posts Determined to give you nothing but the best!
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mrcharlesbrown
says

Please can any staff help me because system auto-delete uploaded files in 24 hours. I have less than 24 hours. It was uploaded last night – Australian time.

I have opened a support Ticket ID: PUZ -253-13049 and have tweeted it. Hope to hear from someone. Thanks!

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punedesign
says

I wanted to ask Support but it will time to act in response. Please can anyone from Envato tell me if 1GB upload size limit is still active because I have been trying to upload a bundle that is 945MB compressed file size but I am always getting this error page ‘Gateaway Timeout’. Hope to hear from someone. Thanks!
I got these messages many times, but I found a way that works for me. Try to upload via Google Chrome, for me it successfully every time.
1488 posts Determined to give you nothing but the best!
  • Had an item that was trending
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
+12 more
mrcharlesbrown
says


I wanted to ask Support but it will time to act in response. Please can anyone from Envato tell me if 1GB upload size limit is still active because I have been trying to upload a bundle that is 945MB compressed file size but I am always getting this error page ‘Gateaway Timeout’. Hope to hear from someone. Thanks!
I got these messages many times, but I found a way that works for me. Try to upload via Google Chrome, for me it successfully every time.

Mate, I tried Google Chrome after Firefox didn’t work. It is my first time to upload file of that size that is why I am a bit confused whether the 1GB written is still active.

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Rewroc
says

Flagged for a staff member to reply. Hope it helps. :)

1488 posts Determined to give you nothing but the best!
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mrcharlesbrown
says

Flagged for a staff member to reply. Hope it helps. :)

Thanks. I hope the 1GB limit is still active.

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Rewroc
says


Flagged for a staff member to reply. Hope it helps. :)
Thanks. I hope the 1GB limit is still active.

Let’s be positive Chief. :)

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punedesign
says

If it comes with PSD files, you can put the white layer over for each PSD file, it will significantly reduce the file and describe in the readme file that users remove the white layer before starting work. I hope this will help ;)

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