1429 posts Determined to give you nothing but the best!
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Referred between 50 and 99 users
+3 more
mrcharlesbrown says

I wanted to ask Support but it will time to act in response. Please can anyone from Envato tell me if 1GB upload size limit is still active because I have been trying to upload a bundle that is 945MB compressed file size but I am always getting this error page ‘Gateaway Timeout’. Hope to hear from someone. Thanks!

1736 posts
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
gbs says

Have you tried using FTP ? It should work.

1429 posts Determined to give you nothing but the best!
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Referred between 50 and 99 users
+3 more
mrcharlesbrown says

Have you tried using FTP ? It should work.

Thanks Gbs! I uploaded the file already through FTP but sending it for review is resulting to an error page.

1429 posts Determined to give you nothing but the best!
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Referred between 50 and 99 users
+3 more
mrcharlesbrown says

Please can any staff help me because system auto-delete uploaded files in 24 hours. I have less than 24 hours. It was uploaded last night – Australian time.

I have opened a support Ticket ID: PUZ -253-13049 and have tweeted it. Hope to hear from someone. Thanks!

88 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Most Wanted Bounty Winner
  • Europe
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
+1 more
punedesign says

I wanted to ask Support but it will time to act in response. Please can anyone from Envato tell me if 1GB upload size limit is still active because I have been trying to upload a bundle that is 945MB compressed file size but I am always getting this error page ‘Gateaway Timeout’. Hope to hear from someone. Thanks!
I got these messages many times, but I found a way that works for me. Try to upload via Google Chrome, for me it successfully every time.
1429 posts Determined to give you nothing but the best!
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Referred between 50 and 99 users
+3 more
mrcharlesbrown says


I wanted to ask Support but it will time to act in response. Please can anyone from Envato tell me if 1GB upload size limit is still active because I have been trying to upload a bundle that is 945MB compressed file size but I am always getting this error page ‘Gateaway Timeout’. Hope to hear from someone. Thanks!
I got these messages many times, but I found a way that works for me. Try to upload via Google Chrome, for me it successfully every time.

Mate, I tried Google Chrome after Firefox didn’t work. It is my first time to upload file of that size that is why I am a bit confused whether the 1GB written is still active.

849 posts
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Rewroc says

Flagged for a staff member to reply. Hope it helps. :)

1429 posts Determined to give you nothing but the best!
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Referred between 50 and 99 users
+3 more
mrcharlesbrown says

Flagged for a staff member to reply. Hope it helps. :)

Thanks. I hope the 1GB limit is still active.

849 posts
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Rewroc says


Flagged for a staff member to reply. Hope it helps. :)
Thanks. I hope the 1GB limit is still active.

Let’s be positive Chief. :)

88 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Most Wanted Bounty Winner
  • Europe
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
+1 more
punedesign says

If it comes with PSD files, you can put the white layer over for each PSD file, it will significantly reduce the file and describe in the readme file that users remove the white layer before starting work. I hope this will help ;)

by
by
by
by
by
by