42 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 1 year
  • Helped several times protecting Envato Market against copyright violations
  • Helped protect Envato Market against copyright violations
+4 more
nozza Envato team says

Thanks Carmen! Support is going heads down (thumbs up). We’re working hard to get your tickets resolved :bigwink:

PatrickAThompson
PatrickAThompson Recent Posts Threads Started
144 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Had an item featured on Envato Market
+2 more
PatrickAThompson says

This is the mark of beautifully professional service. Things happen. Servers explode. Life goes on. The professionals acknowledge it, and keep in contact with their customers and contributors to keep everyone updated.

Envato Team – you amaze me.

Thanks for getting on top of this!

1884 posts Don't Worry, Be Happy
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in United States
  • Made it to the Authors' Hall of Fame
+8 more
FinalDestiny says

Now accept my new template and I’ll forgive all of you :D

Christopher_Boswell
Christopher_Boswell Recent Posts Threads Started
66 posts
  • Has sold $1,000+ on Envato Market
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  • Contributed a free file of the month
  • Has been part of the Envato Community for over 2 years
+1 more
Christopher_Boswell says

I still can’t get in on my windows 8 machine. It is my main computer and I get a page that simply says the word TEST in small text.

Very frustrating?

Help?

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hi Chris, This sounds like a different issue. Can you put in a ticket for us via Envato Support and we’ll do our best to help you. Thanks! :)

1616 posts Chris Robinson
  • Located in United States
  • Has sold $500,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
contempoinc says

Hope search is back up soon, this is all bad for sales…

1 post
  • Has been part of the Envato Community for over 3 years
  • Has collected 100+ items on Envato Market
websites2print says

Thank You!

385 posts Design Innovation
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
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  • Has been part of the Envato Community for over 3 years
+4 more
designova says

Thank you for the info. Keep up your great efforts to sort this up. Cheers!

2 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
brillianthemes says

Very good communication. Thank you :)

18 posts katzeline
  • Elite Author: Sold more than $75,000 on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Won a Most Wanted contest
+6 more
katzeline says

Thanks.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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