Tutsplus down ?

I tried to go on “Tuts+” and seems to be down. Anyone else having this problem ?

yes, I am too

Al

p.s. then again, it is not always the fastest to respond even in the good times

Maybe, but wasn’t that bad so it gives you “broken link” text…
eh well, right now seems to be ok.

Hey guys,

The hosting company that take care of tuts (not the company that hosts the marketplaces) is having a bunch of trouble.

Fred, the primary dev on the tuts site is working hard on restoring reliable service, I’ll get him to update here when he’s got news.

Thanks John.

Here’s a rundown of what has happened, what is currently happening and what is going to happen.

Over the weekend, a fire surpression unit in the data centre went off during a regular fire test. It wasn’t our hosting provider’s fault.

All our servers were down for about 10 hours on the day the incident happened.

After the incident, our hosting provider began rebuilding disk arrays to replicate data. This has caused major IO lag across the board. The reason the site went up and down constantly, was because the web server couldn’t cope with the amount of traffic under heavy IO lag.

At one point our server load surged to 5000% (comparing to 50% in normal circumstances).

We’ve now made necessary adjustment to the server configuration to better cope with the load. However, because we are having ongoing IO issues, the site performance is degraded.

We are now in the process of evaluating new hosting environments. In the upcoming weeks we will start migrating our sites.

The sub-par level of support we received from our hosting provider post-incident is the major reason we are moving on.

There is good news though. We’ve been making some client side and server side optimisations to the Tuts sites, including use of one of the best CDN vendors Akamai (who is used by Microsoft, Apple and many other Fortune 500 companies). We will start rolling them out once our hosting issue is fully resolved.

Hope that clears things up a bit.

Sorry to hear about those problems. Tuts+ is a great resource. Hope will get better soon

Thanks for your incredible work Fred!

Hope this will be resolved soon.

I don’t like this akamai, explanation are not needed, but who had problem with it, like with adobe, will know what I mean.