107 posts
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tips4design says

I have submitted more than two days ago a ticket for re-evaluating one of my items in order to match a fair price after many updates were added. I still haven’t got any other response except the automated one.

How long does it usually takes before a staff member posts a response?

Thanks. :)

556 posts
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kriskorn says

Tweet them your ticket id and you will get a quicker answer. Here you go – https://twitter.com/envato_support

All the best,
Kris

107 posts
  • Has sold $5,000+ on Envato Market
  • Won a Most Wanted contest
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 2 years
+3 more
tips4design says

Thank for your reply, I’ve just tweeted them :).

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