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tips4design
says

I have submitted more than two days ago a ticket for re-evaluating one of my items in order to match a fair price after many updates were added. I still haven’t got any other response except the automated one.

How long does it usually takes before a staff member posts a response?

Thanks. :)

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kriskorn
says

Tweet them your ticket id and you will get a quicker answer. Here you go – https://twitter.com/envato_support

All the best,
Kris

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tips4design
says

Thank for your reply, I’ve just tweeted them :).

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