One my track was “temporarily held by the review team” (before that reviewer asked me fix something and I did it). 7 days left. What should I do? Wait or write to support?
- Has attended an Envato Live event
- Senior Reviewer
- Support Staff
- Envato Staff
- Has been a member for 7-8 years
- Won a Competition
- Author was Featured
- Author has had an Item Featured
- Repeatedly Helped protect Envato Marketplaces against copyright violations
If it’s for an update, you just need to wait a bit. Your first held file should be fine now.
There was a randomly occurring glitch on our side that affected some updates. No need to write to support.
Currently wait time for affected updates (if you see it held) should not exceed 24h, as we have a found a workaround today while developers fully fix the issue.
Thank you for “Spasibo” Nice! By the way. You told “Currently wait time for affected updates (if you see it held) should not exceed 24h, as we have a found a workaround today while developers fully fix the issue.” Is this problem with uploaded files? (today I has faced this problem…)
Oh! Just recieved letter with my track approve!!! And again some phases on Russian I see, that AJ will be a Russianspeaking site soon LOL