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OrangeIdea says

Any news about login form?

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OrangeIdea says

Any news?

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jesshooper says

Hey OrangeIdea,

As KingDog said, there were some issues with the login process so it has been removed for the time being. This doesn’t affect the time it takes to have a ticket answered, or the status of your tickets. You can still see your ticket ID, reply history and ticket status via the email replies you receive from Envato Support. We’ll keep you updated on any future changes to the Support/Knowledgebase process. Thanks for your patience!

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omarabid says

I sent a DMCA take down ticket (KRW-815-68766); how much time does that take?

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Jordan_M Envato team says

I sent a DMCA take down ticket (KRW-815-68766); how much time does that take?

DMCA notices are actioned at high priority, so it shouldn’t take long!

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Coffee-Themes says

I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too.

Ticket ID: FAD -360-74778

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JamiGibbs says

I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too. Ticket ID: FAD -360-74778

We have responded to your ticket, ithi. :)

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Coffee-Themes says


I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too. Ticket ID: FAD -360-74778
We have responded to your ticket, ithi. :)
Thank You! :) I have responded too ;P
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snipesnipes says

Hello I have created a ticket last on sunday but I did not get any answer yet , so I sent an email to the support with no answer .. any chance for an answer ? how does it work ? Ticket ID: ZTI-156-16461

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jesshooper says

Hi snipesnipes, I’ll look into the status of your ticket, but I’m also going to lock this thread as it’s a six month old thread on another topic. We’ll be in touch via Support!

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