419 posts
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OrangeIdea says

Any news about login form?

419 posts
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OrangeIdea says

Any news?

69 posts
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jesshooper says

Hey OrangeIdea,

As KingDog said, there were some issues with the login process so it has been removed for the time being. This doesn’t affect the time it takes to have a ticket answered, or the status of your tickets. You can still see your ticket ID, reply history and ticket status via the email replies you receive from Envato Support. We’ll keep you updated on any future changes to the Support/Knowledgebase process. Thanks for your patience!

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omarabid says

I sent a DMCA take down ticket (KRW-815-68766); how much time does that take?

883 posts Envato Studio Communications Manager
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Jordan_M Envato team says

I sent a DMCA take down ticket (KRW-815-68766); how much time does that take?

DMCA notices are actioned at high priority, so it shouldn’t take long!

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Coffee-Themes says

I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too.

Ticket ID: FAD -360-74778

1950 posts Do the Needful
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JamiGibbs says

I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too. Ticket ID: FAD -360-74778

We have responded to your ticket, ithi. :)

84 posts
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Coffee-Themes says


I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too. Ticket ID: FAD -360-74778
We have responded to your ticket, ithi. :)
Thank You! :) I have responded too ;P
4 posts
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snipesnipes says

Hello I have created a ticket last on sunday but I did not get any answer yet , so I sent an email to the support with no answer .. any chance for an answer ? how does it work ? Ticket ID: ZTI-156-16461

69 posts
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  • Located in Australia
  • Pulled off some great moustache to raise money or awareness for Movember Australia
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+5 more
jesshooper says

Hi snipesnipes, I’ll look into the status of your ticket, but I’m also going to lock this thread as it’s a six month old thread on another topic. We’ll be in touch via Support!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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