365 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 50 and 99 items
  • Referred between 200 and 499 users
  • Author had a Free File of the Month
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Has been a member for 3-4 years
+2 more
OrangeIdea says

Any news about login form?

365 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 50 and 99 items
  • Referred between 200 and 499 users
  • Author had a Free File of the Month
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Has been a member for 3-4 years
+2 more
OrangeIdea says

Any news?

69 posts
  • Australia
  • Grew a moustache for the Envato Movember competition
  • Beta Tester
  • Attended a Community Meetup
  • Bought between 50 and 99 items
  • Contributed a Blog Post
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
jesshooper says

Hey OrangeIdea,

As KingDog said, there were some issues with the login process so it has been removed for the time being. This doesn’t affect the time it takes to have a ticket answered, or the status of your tickets. You can still see your ticket ID, reply history and ticket status via the email replies you receive from Envato Support. We’ll keep you updated on any future changes to the Support/Knowledgebase process. Thanks for your patience!

484 posts
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Contributed a Tutorial to a Tuts+ Site
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 100 and 199 users
  • Sold between 50 000 and 100 000 dollars
+1 more
omarabid says

I sent a DMCA take down ticket (KRW-815-68766); how much time does that take?

851 posts Envato Studio Communications Manager
  • Envato Studio (Microlancer) Beta Tester
  • Envato Staff
  • Has been a member for 5-6 years
  • Attended a Community Meetup
  • Bought between 50 and 99 items
  • Contributed a Blog Post
  • Interviewed on the Envato Notes blog
  • Australia
+2 more
Jordan_M Staff says

I sent a DMCA take down ticket (KRW-815-68766); how much time does that take?

DMCA notices are actioned at high priority, so it shouldn’t take long!

84 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars
Coffee-Themes says

I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too.

Ticket ID: FAD -360-74778

1950 posts Do the Needful
  • Has been a member for 4-5 years
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • United States
  • Has attended an Envato Live event
  • Author had a Free File of the Month
  • Envato Studio (Microlancer) Beta Tester
  • Contributed a Blog Post
  • Beta Tester
+6 more
JamiGibbs says

I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too. Ticket ID: FAD -360-74778

We have responded to your ticket, ithi. :)

84 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars
Coffee-Themes says


I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too. Ticket ID: FAD -360-74778
We have responded to your ticket, ithi. :)
Thank You! :) I have responded too ;P
4 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
snipesnipes says

Hello I have created a ticket last on sunday but I did not get any answer yet , so I sent an email to the support with no answer .. any chance for an answer ? how does it work ? Ticket ID: ZTI-156-16461

69 posts
  • Australia
  • Grew a moustache for the Envato Movember competition
  • Beta Tester
  • Attended a Community Meetup
  • Bought between 50 and 99 items
  • Contributed a Blog Post
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
jesshooper says

Hi snipesnipes, I’ll look into the status of your ticket, but I’m also going to lock this thread as it’s a six month old thread on another topic. We’ll be in touch via Support!

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