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OrangeIdea
says

Hello. Where is the login form on http://support.envato.com. I remember that it was, but now I do not see it.

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KingDog
Envato team
says

There was some issues with the login process so they took it down. Updates and correspondence will still go through email as usual. Thanks!

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OrangeIdea
says

^Okay, thank you.

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Pricop
says

I was wondering the same too, as I opened a ticket but couldn’t see the status of it, a good ideea would be to unify the marketplace and the support, so that you don’t have to login with a separate account.

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TanyDi
says

I was wondering the same too, as I opened a ticket but couldn’t see the status of it, a good ideea would be to unify the marketplace and the support, so that you don’t have to login with a separate account.

+1

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aaranmcguire
says

I just want to thank support today, it’s not something I thought I would ever do, but I’ve had 2 emails in response from tickets I’ve rased, and I only made them a few days ago, so well done!

Someone must be cracking a whip.

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KingDog
Envato team
says

I just want to thank support today, it’s not something I thought I would ever do, but I’ve had 2 emails in response from tickets I’ve rased, and I only made them a few days ago, so well done! Someone must be cracking a whip.

Thanks Aaran! :)

We really, really want our turn around on tickets to be a fast as humanly possible, so we’ve been putting a lot of time and effort into making that happen. Glad to hear there are some results already showing.

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OrangeIdea
says

KingDog, Maybe you can quickly check my ticket: SYV -827-62278 :)

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cudazi
Envato team
says

KingDog, Maybe you can quickly check my ticket: SYV -827-62278 :)

Your ticket has been forwarded to a reviewer as of this morning. :)

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OrangeIdea
says


KingDog, Maybe you can quickly check my ticket: SYV -827-62278 :)
Your ticket has been forwarded to a reviewer as of this morning. :)

Thank you :)

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