45 posts Customer Experience Manager
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
  • Sells items exclusively on Envato Market
+1 more
Envato team

Hi guys,

You may have noticed we’re having some performance issues with our support site at the moment.

We’ve got our best guys on it .. they’re currently giving it a bit of a hug :) (awwww). At this stage we expect the downtime to be between 15 mins to an hour.

Thanks for your patience.. we’ll be back on your tickets as soon as possible! I’ll check back in with any updates.

UPDATE: The hugs worked! Envato support is back up and functioning normally!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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