45 posts Customer Experience Manager
  • Bought between 10 and 49 items
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 1-2 years
kdubdent Staff says

Hi guys,

You may have noticed we’re having some performance issues with our support site at the moment.

We’ve got our best guys on it .. they’re currently giving it a bit of a hug :) (awwww). At this stage we expect the downtime to be between 15 mins to an hour.

Thanks for your patience.. we’ll be back on your tickets as soon as possible! I’ll check back in with any updates.

UPDATE: The hugs worked! Envato support is back up and functioning normally!

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