4670 posts Love & Light
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+8 more
digitalscience says

does anyone notice that quite often when someone leaves a comment on your file page, they will also send the same message to your email. When I go through my file comments and answers those then go to my email and answer those questions I find myself answering the same questions twice. Usually I forget who the users are and don’t know if I’ve answered their same question before in the file comments. Why do we have two channels for support questions? Can’t we opt out of the email facility? Because others don’t benefit from the privately answered support questions.

Also FAQ tab on file page is still needed – keep having to say “yes I’ve answered that question before in a previous comment”... most users only seem to read the comments on the current page.

Just a thought :)

2671 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 100+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 50+ items on Envato Market
+5 more
Chuckanucka says

just remove your email address from your profile.

4670 posts Love & Light
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+8 more
digitalscience says
just remove your email address from your profile.

yeh but I need my email to get FlashDen related stuff – like when my payments have been processed ;)

8273 posts Community Moderator
  • Has referred 10+ members
  • Has sold $1,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Attended one of our Meetups around the world
+9 more
MSFX Moderator says
just remove your email address from your profile.
yeh but I need my email to get FlashDen related stuff – like when my payments have been processed ;)

You can use my email instead there DS ;) See how nice I am :P lol :D

Edit: You guys have both got 1622 posts :P lol

4670 posts Love & Light
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Interviewed on an Envato blog
  • Made it to the Authors' Hall of Fame
+8 more
digitalscience says
Edit: You guys have both got 1622 posts :P lol

I think chuck and I complain an equal amount :P

2671 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 100+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 50+ items on Envato Market
+5 more
Chuckanucka says

indeed :D

by
by
by
by
by
by