Since I joined themeforest till this day I had to contact support a couple of times due to diverse reasons and they always responded nicely, so no problems at all with support from me They do a good job and always responded.
mabuc saidTrust me, I will never be forum superstar
I smell Forum Superstar here
lol no offense to DD, but he’s got do a lot more sucking up to overcome the rants of the old DD… if he wants a forum superstar badge anyway… but something tells me that’s not what he’s going for!
The staff is nice and I don’t mean to talk bad but I have had the WORST experience with Envato staff. They haven’t helped me at all. I’ve submitted 3 tickets (over 3 months ago) and haven’t received ANY answers..
That’s why I like the forums – I get help in like 2 minutes – basically like live chat