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DDStudios
says

I just received an email from the support concerning an issue I reported about something I tough was a big problem and I just wanted to say how happy I am about the answer I got and from now on I will not report any problem to the forum, i’ll email the support directly.

Sorry for my stupid attitude guys.

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ThemeBlvd
says

Don’t apologize, I like the opposite attitude of this thread. It’s a nice change up to the threads we’re normally seeing regarding support and reviewers… Everyone needs some lovin, I don’t think envato staff are any different!

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PurpleChamber
says

so whats the issue?. its all good though :)

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ThemeProvince
says

Danny Glover is too old for this.

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crozer
says

Personally I never had any issues with Envato Support. I do assume, however, that if you send an email like zomfg i haz buyed wrong theme need credit omg now ok (yeah, that was a dramatization), the Support staff will look for a more decent, logical and respectful email. And I consider that to be fully reasonable.

So, the moral of the story would be to send clearly readable, logic, precise and kind emails to Support.

Chris ;)

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DDStudios
says

Don’t apologize, I like the opposite attitude of this thread. It’s a nice change up to the threads we’re normally seeing regarding support and reviewers… Everyone needs some lovin, I don’t think envato staff are any different!

No I mean, I apologize for my stupid behavior because everytime I have something to say about someone I do it on the forum because I’m pissed :)

211 posts Devil Can't Burn
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Devilcantburn
says

No I mean, I apologize for my stupid behavior because everytime I have something to say about someone I do it on the forum because I’m pissed :)

LOL !!!!

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raptour
says

I know for a fact support loves hugs. I know someone, who knows someone who knows someone who knows.

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crozer
says

I know for a fact support loves hugs. I know someone, who knows someone who knows someone who knows.

Whose name starts with D and ends with ew! I just saw a huge cockroach!.. Whoops, guess I already spoiled the party! :P

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CreatingDrew
says

I love hugs! :D

Seriously though, thanks for the nice words Dany and all, this really makes our day!

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