- Author was Featured
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
- Referred between 10 and 49 users
- Sold between 5 000 and 10 000 dollars
- United States
scottrockers
says
How long does it take support to answer a submitted question? I have been waiting about a day and half and no one has responded, do they take a while sometimes?
1904 posts
- Microlancer Beta Tester
- Exclusive Author
- Envato Staff
- Support Staff
- Sold between 10 000 and 50 000 dollars
- Author was Featured
- Attended a Community Meetup
- Canada
- Bought between 50 and 99 items
TPN
support
says
FlashDen Support is open from 9am to 5pm Monday to Friday, Australian Eastern Standard time.
Support tickets are generally answered within two working days, however complex support tickets may take longer.
- Author was Featured
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
- Referred between 10 and 49 users
- Sold between 5 000 and 10 000 dollars
- United States
scottrockers
says
Thanks for the quick reply.
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