186 posts
    Has been part of the Envato Community for over 5 years Has referred 10+ members Has sold $5,000+ on Envato Market Has collected 1+ items on Envato Market
+4 more
scottrockers says

How long does it take support to answer a submitted question? I have been waiting about a day and half and no one has responded, do they take a while sometimes?

1912 posts
    Has referred 1+ members Has sold $10,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 50+ items on Envato Market
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TPN Envato team says

FlashDen Support is open from 9am to 5pm Monday to Friday, Australian Eastern Standard time.

Support tickets are generally answered within two working days, however complex support tickets may take longer.

186 posts
    Has been part of the Envato Community for over 5 years Has referred 10+ members Has sold $5,000+ on Envato Market Has collected 1+ items on Envato Market
+4 more
scottrockers says

Thanks for the quick reply.

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