698 posts
    Has been part of the Envato Community for over 5 years Has referred 50+ members Has sold $75,000+ on Envato Market and is now an Elite Author Had an item featured in an Envato Bundle
+10 more
segen says

Now I even tried to withdraw via IBAN /Swift and it won’t let me :/ Something is terribly wrong here.

27 posts
    Has been part of the Envato Community for over 4 years Has referred 1+ members Has sold $10,000+ on Envato Market Has collected 50+ items on Envato Market
+2 more
ranezinjo says

Can we get any answer here ?!

2568 posts
    Has referred 10+ members Has sold $100+ on Envato Market Has collected 50+ items on Envato Market Member of the Envato Team
+16 more
contrastblack Envato team says

Hi ranezinjo, I flagged your message for staff reply, please contact support via support.envato.com or try via twitter if you really need a quick reply. :)

1839 posts
    Has referred 10+ members Has sold $40,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 50+ items on Envato Market
+7 more
ShermanJackson says

Hi Guys!

Make sure you TWEET support, generally, tweeting is a much faster process. By leaving your ticket# in this thread, you will not be guaranteed of a certain reply/answer.

2568 posts
    Has referred 10+ members Has sold $100+ on Envato Market Has collected 50+ items on Envato Market Member of the Envato Team
+16 more
contrastblack Envato team says

Hi Guys! Make sure you TWEET support, generally, tweeting is a much faster process. By leaving your ticket# in this thread, you will not be guaranteed of a certain reply/answer.
good advice. I had this change a normal 1-5 day support reply gotten in a couple of minutes, depending of course on who’s at hand, and right now it’s a weekend, but still :)
698 posts
    Has been part of the Envato Community for over 5 years Has referred 50+ members Has sold $75,000+ on Envato Market and is now an Elite Author Had an item featured in an Envato Bundle
+10 more
segen says

I sent several support messages in Support Centre, I tweeted few times as well, I replied several times in this thread, I left my ticket ID as well. Anything else I should do? Buy a ticket and fly over to discuss this in person? I asked for a phone number to call someone but didn’t get it. This is getting very frustrating. Like noone is aware of this issue after all we’ve done to report it? You must be joking or making complete fools out of us. Pardon me but I have to react this way after all this happened.



Hi Guys! Make sure you TWEET support, generally, tweeting is a much faster process. By leaving your ticket# in this thread, you will not be guaranteed of a certain reply/answer.
good advice. I had this change a normal 1-5 day support reply gotten in a couple of minutes, depending of course on who’s at hand, and right now it’s a weekend, but still :)
698 posts
    Has been part of the Envato Community for over 5 years Has referred 50+ members Has sold $75,000+ on Envato Market and is now an Elite Author Had an item featured in an Envato Bundle
+10 more
segen says

This issue has just been solved.

27 posts
    Has been part of the Envato Community for over 4 years Has referred 1+ members Has sold $10,000+ on Envato Market Has collected 50+ items on Envato Market
+2 more
ranezinjo says

I would appreciate ANY answer !!

27 posts
    Has been part of the Envato Community for over 4 years Has referred 1+ members Has sold $10,000+ on Envato Market Has collected 50+ items on Envato Market
+2 more
ranezinjo says

Another ticket. #237678

27 posts
    Has been part of the Envato Community for over 4 years Has referred 1+ members Has sold $10,000+ on Envato Market Has collected 50+ items on Envato Market
+2 more
ranezinjo says

3 weeks and counting..Issue is still here. No answer from tickets. No answer here…

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