139 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
+1 more
nugas says
Hi, I have a new item few days back. http://videohive.net/item/fashion-frame-display/3058419 (Fashion Frame Display)

It has 1 sale now. But when i do a search in videohive, the item is listed down but there is 0 in sale count.. Is this a system bug ? I’m quite worried. Is there some problem with the sale counting system ?

nugas

294 posts
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Contributed a free file of the month
  • Has referred 100+ members
+3 more
motionpictors says

This is one of the mesterious things in the marketplaces,the site doesn’t update it instantly,so it takes a couple of days.

437 posts butlerm.com
  • Has referred 1000+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Joined us in one of our Envato Live Events
+14 more
butlerm says

I am pretty sure that all sale numbers in searches, top authors, etc. are updated once everyday at 12:00AM Australian time

1578 posts
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+6 more
AndrVlad says

I am pretty sure that all sale numbers in searches, top authors, etc. are updated once everyday at 12:00AM Australian time

Yes top authors updated daily.
But sales count in search results updated once a week only. Very strange and not understandable why do they need to store usually quickly outdated sales count when updating serch database indexes.

Best Regards, Andrey

1578 posts
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+6 more
AndrVlad says

sorry, duplicate removed.

437 posts butlerm.com
  • Has referred 1000+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Joined us in one of our Envato Live Events
+14 more
butlerm says


I am pretty sure that all sale numbers in searches, top authors, etc. are updated once everyday at 12:00AM Australian time

Yes top authors updated daily.
But sales count in search results updated once a week only. Very strange and not understandable why do they need to store usually quickly outdated sales count when updating serch database indexes.

Best Regards, Andrey

Ah that makes sense…. they update it weekly so they can easily figure out the weekly popular files in the categories. That has to be why it is updated weekly.

139 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
+1 more
nugas says

There is also wrong sales count in Videohive’s Top Author’s List. I am 1304 ranked :( and have 16 sales is what has been displayed . But actually I have 18 sales till now .

What ever the reason is it, it’s definitely something that videohive should take care of . After all, all these information is very important to us.

139 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 3 years
+1 more
nugas says

okie I got it. there is a message displayed at the right top part “Generated about 6 hours ago” .. This makes sense somewhat.. :)

1578 posts
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+6 more
AndrVlad says

okie I got it. there is a message displayed at the right top part “Generated about 6 hours ago” .. This makes sense somewhat.. :)

Good!

:-)

Best Regards, Andrey

by
by
by
by
by
by