148 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
+2 more
nugas
says
Hi, I have a new item few days back. http://videohive.net/item/fashion-frame-display/3058419 (Fashion Frame Display)

It has 1 sale now. But when i do a search in videohive, the item is listed down but there is 0 in sale count.. Is this a system bug ? I’m quite worried. Is there some problem with the sale counting system ?

nugas

350 posts
  • Had an item that was trending
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
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+6 more
motionpictors
says

This is one of the mesterious things in the marketplaces,the site doesn’t update it instantly,so it takes a couple of days.

455 posts butlerm.com
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Elite Author: Sold more than $75,000 on Envato Market
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+16 more
butlerm
says

I am pretty sure that all sale numbers in searches, top authors, etc. are updated once everyday at 12:00AM Australian time

1607 posts
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+6 more
AndrVlad
says

I am pretty sure that all sale numbers in searches, top authors, etc. are updated once everyday at 12:00AM Australian time

Yes top authors updated daily.
But sales count in search results updated once a week only. Very strange and not understandable why do they need to store usually quickly outdated sales count when updating serch database indexes.

Best Regards, Andrey

1607 posts
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+6 more
AndrVlad
says

sorry, duplicate removed.

455 posts butlerm.com
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
+16 more
butlerm
says


I am pretty sure that all sale numbers in searches, top authors, etc. are updated once everyday at 12:00AM Australian time

Yes top authors updated daily.
But sales count in search results updated once a week only. Very strange and not understandable why do they need to store usually quickly outdated sales count when updating serch database indexes.

Best Regards, Andrey

Ah that makes sense…. they update it weekly so they can easily figure out the weekly popular files in the categories. That has to be why it is updated weekly.

148 posts
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+2 more
nugas
says

There is also wrong sales count in Videohive’s Top Author’s List. I am 1304 ranked :( and have 16 sales is what has been displayed . But actually I have 18 sales till now .

What ever the reason is it, it’s definitely something that videohive should take care of . After all, all these information is very important to us.

148 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
+2 more
nugas
says

okie I got it. there is a message displayed at the right top part “Generated about 6 hours ago” .. This makes sense somewhat.. :)

1607 posts
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+6 more
AndrVlad
says

okie I got it. there is a message displayed at the right top part “Generated about 6 hours ago” .. This makes sense somewhat.. :)

Good!

:-)

Best Regards, Andrey

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