2016 posts Review Manager
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jremick Staff says

As a newbie I know how it feels to have tracks rejected. Three in the past week or so, but with two accepted. It’s not a nice feeling, especially when you listen to some reviewers’ own tracks and see that half of them haven’t made one sale and that many of the available Audiojungle tracks sound no better (either in quality of composition or technically) than the ones you’ve had thrown back at you… but of course it’s all very subjective, I guess.

There is a gap between producing great work and evaluating great work. The ability for one doesn’t necessarily indicate an ability in the other, especially considering the differing factors and goals. Reviewing must also be a highly objective role, with reviewers setting aside their personal opinions and evaluating based on criteria such as technical quality requirements, ability to sell, needs in the marketplace, etc. If you feel one or more reviewers are being subjective, please lodge a support ticket requesting to speak with the Review Manager and I will gladly look into the situation.


The cut-and-paste email doesn’t help too much, as it’s just a polite way of saying “I don’t like it” and gives no specific detail as far as I can see. Rather than say that it’s “not up to our technical standards…go listen to some of our successful authors’ tracks…”, surely it would be better to say “the mix is wrong / it sounds mushy to us”, or “take out the crazy-sounding euphonium / triangle / kazoo (or whatever) and it’ll be ok” .

I agree, however we can’t custom write every review message due to time constraints. That being said, a project is underway to improve the feedback provided in every marketplace review process to be more helpful for our authors. It’s a big project and takes some time, so hang in there. It’s on the way. :)


Maybe the reviewers will say they don’t have time, it’s not their job and that it’s down to authors to get it right. After all, what have the reviewers got to lose? They probably get paid the same for each review, whether it’s rejected or not. Is the reviewing process monitored for quality control? Is there a performance league table to see who dishes out the most rejections? And who decides which tracks are reviewed by which reviewers? Is it completely random or does a heavy metal specialist have to review classical or jazz tracks? Does a cinematic composer get to review the dubstep, hip-hop and drum’n’bass? It would be interesting to know more about the whole process in the interests of transparency.

Yes, it is technically the author’s responsibility to “get it right” when submitting their work so it’s appropriate for the marketplace. That being said, it’s not in anyone’s interest for reviewers not to help authors as much as is reasonable.

Yes, the review process is monitored for quality control (although this system is being improved). Yes, we monitor rejection rates. Tracks are reviewed by qualified reviewers according to their skillsets, sometimes with multiple reviewers evaluating tracks together.


Audiojungle and its reviewers have maybe had some difficult stuff to deal with over the years, which is why the rejection email says “if you do this… you’ll be violating the process”, etc., but that kind of language does come across as harsh, as if you’re some kind of criminal.

The bottom line is obviously that Audiojungle can pick and choose what they want and they hold all the aces. If we don’t like it we can walk.

I guess I’m just learning fast about the online music business. If you’ve read this far, sorry for having a bit of a moan. I’ll just keep plugging away at making the music and try to get things up to their standards of excellence.

Love, peace and success to all…

The rejection email is changing very soon. However, we often find it necessary to remind many of our authors of what is and isn’t permitted to reduce common policy or process violations.

Hang in there and be persistent. The review process can be confusing and frustrating at first, but once you get the hang of it you’ll be flying along in no time. That being said, the review process has plenty of improvements that can be made and we’re working hard at making those improvements. :)

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FxProSound says

Hey, do not worry with rejections. If your track is not accepted it means that the crew thinks that it wouldn’t sell here. It’s not about your music in general but about its usability. Better rearrange or submit something else that ask – why it’s not selling. It’s difference between ambitious music and popular music. This place is for making $ so you must think this way (I’m still trying)

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lexographics says
Hang in there and be persistent. The review process can be confusing and frustrating at first, but once you get the hang of it you’ll be flying along in no time. That being said, the review process has plenty of improvements that can be made and we’re working hard at making those improvements. :)

Thanks for taking the time and trouble to address the points I raised. I wasn’t expecting a response from Audiojungle management, so it’s greatly appreciated.

2016 posts Review Manager
  • Envato Staff
  • Has been a member for 5-6 years
  • Attended a Community Meetup
  • Australia
  • Beta Tester
  • Contributed a Blog Post
  • Contributed a Tutorial to a Tuts+ Site
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 5 000 and 10 000 dollars
+7 more
jremick Staff says

Thanks for taking the time and trouble to address the points I raised. I wasn’t expecting a response from Audiojungle management, so it’s greatly appreciated.

My pleasure. :)

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lexographics says

Hey, do not worry with rejections. If your track is not accepted it means that the crew thinks that it wouldn’t sell here. It’s not about your music in general but about its usability. Better rearrange or submit something else that ask – why it’s not selling. It’s difference between ambitious music and popular music. This place is for making $ so you must think this way (I’m still trying)

Thanks for your comments. Let’s hope we can all make some real money by working hard to get it right. (Now, where’s my Tim McMorris ‘how-to-do-it’ guide?...) ;)

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