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    Has been part of the Envato Community for over 3 years Located in Canada Has collected 10+ items on Envato Market
antwarfare says

Hey I done some purchases and rated all the purchases a 5 star rating but that rating displays incorrectly on the title itself how can this be corrected?

773 posts
    Has sold $10,000+ on Envato Market Has collected 1+ items on Envato Market Sells items exclusively on Envato Market Has been part of the Envato Community for over 3 years
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StudioEtude says

Hello! Unfortunately, the rating system is not perfect, it has repeatedly been discussed on the forum. I think in your case you should contact the support . Good luck!

409 posts
    Has sold $10,000+ on Envato Market Has collected 1+ items on Envato Market Located in Canada Sells items exclusively on Envato Market
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joesacco says

I sent a support ticket on this matter. Hopefully they clear it up soon. Thanks Andy.

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    Has been part of the Envato Community for over 2 years Has referred 1+ members Has collected 10+ items on Envato Market Sells items exclusively on Envato Market
StellaNoteAudio says

Hello,

Did you receive a reply from support on this matter?

Thanks a lot.

409 posts
    Has sold $10,000+ on Envato Market Has collected 1+ items on Envato Market Located in Canada Sells items exclusively on Envato Market
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joesacco says

Still waiting. Will let you know the response.

409 posts
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joesacco says

Response from Envato Support:

“There may be a small delay, but we don’t have a way of confirming what the purchasers have rated your item. I have not received any other reports that the rating system is malfunctioning. I’m sorry for the inconvenience.”

20 posts
    Has been part of the Envato Community for over 2 years Has referred 1+ members Has collected 10+ items on Envato Market Sells items exclusively on Envato Market
StellaNoteAudio says

Thanks joesacco,

This rating system should perhaps not exist for AudioJungle. I know it has been mentioned before. I wonder why it still exists? Does it really serve a purpose for AudioJungle?

Someone recently purchased an item. It had already sold 3 times before. But after they bought it they rated it 1 star. Does this make sense? They spent money on the audio track (which has a preview for free, to check if you like it first before buying), and decided after buying it to rate it only 1 star? Another customer contacted me soon after and told me they just rated it 5 stars, and did not understand the 1 star rating it previously got!

Envato staff, if you read this…please can you reconsider having a star rating system for AudioJungle? Personally, I do not think it is needed and may give buyers the wrong impression if someone strangely buys a track and then rates it 1 star! I am sure the reviewers of items on AudioJungle would not let a 1 star track through the review process in the first place.

Thanks.

773 posts
    Has sold $10,000+ on Envato Market Has collected 1+ items on Envato Market Sells items exclusively on Envato Market Has been part of the Envato Community for over 3 years
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StudioEtude says

Thanks joesacco, This rating system should perhaps not exist for AudioJungle. I know it has been mentioned before. I wonder why it still exists? Does it really serve a purpose for AudioJungle?
+100
409 posts
    Has sold $10,000+ on Envato Market Has collected 1+ items on Envato Market Located in Canada Sells items exclusively on Envato Market
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joesacco says

I’m not even going to get more involved into this conversation cause it’ll just make me mad.

20 posts
    Has been part of the Envato Community for over 3 years Located in Canada Has collected 10+ items on Envato Market
antwarfare says

Well it looks fixed as I reclicked on the star ratings and now they display properly :)

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