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ait
says

I completely agree that review system needs review. We once had a support guy off for a week and star rating dropped on many our themes. Some of them never came back again. People are mostly rating support speed rather than theme itself. Another thing is – reviews are anonymous, that means that anybody can rate you 1 star without affecting their “karma”.

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UBLThemes
says

I completely agree that review system needs review. We once had a support guy off for a week and star rating dropped on many our themes. Some of them never came back again. People are mostly rating support speed rather than theme itself. Another thing is – reviews are anonymous, that means that anybody can rate you 1 star without affecting their “karma”.

I agree +1

If they was not anonymous and you could see all their reviews, this way you can see if they are just idiots or not.

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