- Bought between 100 and 499 items
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 50 and 99 users
- United States
BenjaminBradley
says
For some reason the sorting ability of my purchased products no longer works. I used to be able to log into my account and view my downloads/purchases… I then try to sort by recent updates and where in the past this worked… for the past day or so this sorting/filter feature no longer works.
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- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
dtbaker
moderator
says
Best to send in a quick support ticket so that staff will see and resolve this asap.
They have just completed a major upgrade (see here) which caused some similar issues elsewhere.
To submit a support ticket so that staff will see the issue please go here: http://support.envato.com/ , click “Open Ticket” and click “Next” on the default selection.
Thanks,
dtbaker
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