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BigBouncyBright
says

Hi, I have deleted optional thumbnail from my item a few days ago and still have no effect. Have anybody else such a problem?

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thepremium
says

Update Item and Tags (requires review)

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BigBouncyBright
says

Said it does not requires review

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thepremium
says

When i wanted to change optional thumb i waited for review.

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BigBouncyBright
says

Under this option (Delete optional thumbnail) was said (not a quote, but something like): ”...Review is not required…effect will appear immediately…”

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gbiasillo
says

I’ve never tried removing a thumb but maybe you could try adding a note to the reviewer?

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Basspartout
says

Same happened to me – tried removing optional thumbnail from one of my items but it’s still there. Think we should inform staff about this.

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ADG3studios
Envato team
says

Yeah, it’s probably a small glitch in the system although I don’t know if it will be fixed right away with all the other priorities. Best bet is send an update with your basic avatar if you want to remove the thumb, and it will get updated within hours if not minutes. All updates are approved first by default now so it will be quick.

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Basspartout
says

Great! Thanks. :)

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BigBouncyBright
says

Yeah, it’s probably a small glitch in the system although I don’t know if it will be fixed right away with all the other priorities. Best bet is send an update with your basic avatar if you want to remove the thumb, and it will get updated within hours if not minutes. All updates are approved first by default now so it will be quick.

Thanks, helpful, now everything is clear, and the question about quickness of item’s update is also clear

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