2 posts
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movehigh says

almost 2 years I have become an exclusive author on Envato(Graphicriver), and have 2 accounts is amorjesu & czdesign. I always trying hard to give the best job and follow the rules, because Envato has become the only place I was looking for earnings to my everyday life.

but some time ago I was very surprised and confused because I found 2 account is locked and can not be accessed again. is there from Envato staff can explain and help me in this regard? I’ve been trying to contact Envato Support(Ticket ID #YPG-764-19073) but not have received a reply.

sorry for my bad english, and sorry if my question is not appropriate to ask here. but this time I was in a confused and very sad situation, I really hope Envato could help me.

Thank you so much in advance for all the explanations and help, God bless we all :)

many thanks
Timotheos

5376 posts
  • Member of the Envato Team
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KingDog Envato team says

Can you give me the ticket numbers you opening with Support? Thanks!

2 posts
  • Has been part of the Envato Community for over 1 year
  • Sells items exclusively on Envato Market
movehigh says

Can you give me the ticket numbers you opening with Support? Thanks!


Ticket ID # YPG-764-19073
please help, thank you very much.
God bless you

98 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
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Minkki says

They are closing accounts without any warning or explanation?!? This is outrageous!

5376 posts
  • Member of the Envato Team
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  • Located in Canada
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KingDog Envato team says

They are closing accounts without any warning or explanation?!? This is outrageous!

There looks to be some extra issues going on in this particular case. We’ll let Support deal with it through the ticket system :) Thanks!

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