2 posts
  • Exclusive Author
  • Has been a member for 1-2 years
movehigh says

almost 2 years I have become an exclusive author on Envato(Graphicriver), and have 2 accounts is amorjesu & czdesign. I always trying hard to give the best job and follow the rules, because Envato has become the only place I was looking for earnings to my everyday life.

but some time ago I was very surprised and confused because I found 2 account is locked and can not be accessed again. is there from Envato staff can explain and help me in this regard? I’ve been trying to contact Envato Support(Ticket ID #YPG-764-19073) but not have received a reply.

sorry for my bad english, and sorry if my question is not appropriate to ask here. but this time I was in a confused and very sad situation, I really hope Envato could help me.

Thank you so much in advance for all the explanations and help, God bless we all :)

many thanks
Timotheos

5174 posts
  • Envato Staff
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  • Support Staff
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  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
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+8 more
KingDog Staff says

Can you give me the ticket numbers you opening with Support? Thanks!

2 posts
  • Exclusive Author
  • Has been a member for 1-2 years
movehigh says

Can you give me the ticket numbers you opening with Support? Thanks!


Ticket ID # YPG-764-19073
please help, thank you very much.
God bless you

97 posts
  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
  • Sold between 10 000 and 50 000 dollars
Minkki says

They are closing accounts without any warning or explanation?!? This is outrageous!

5174 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

They are closing accounts without any warning or explanation?!? This is outrageous!

There looks to be some extra issues going on in this particular case. We’ll let Support deal with it through the ticket system :) Thanks!

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