394 posts
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+2 more
weCREATEthings says

Good to know…

1373 posts
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+5 more
dekurvajo says

I never got sale reversal, am i deserve a badge? ;)

86 posts
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+4 more
refaktor says

I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!

5559 posts
  • Member of the Envato Team
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+12 more
KingDog Envato team says

I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!

Yes any ratings are removed when the account is disabled.

86 posts
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refaktor says


I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!
Yes any ratings are removed when the account is disabled.

Thanks for the quick answer!

124 posts
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soulmemoria says

I have two reversals in my short few months here. I don’t mind giving back those false earnings. It’s lose-lose situation I understand that. However, after my first reversal, one of my friend who has seen my work saw the item on other website. It can be download for free. I choose not to do anything since the particular item is no longer making any sale for me. I checked out the website and sad to see a lot of Envato’s stuff being given away for free. Since this situation affected not only contributors but also Envato, are guys planning to do anything about this?

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+1 more
modeon says

it is really bad situation. But nobody can do something. Thanks for information.

5559 posts
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KingDog Envato team says

So just to summarize, and in case you don’t feel like reading through 11 pages of questions and answers :P, please check out this Knowledgebase article for all the details around sales reversals.

If you have any future questions please contact Support.

Thanks!

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