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+2 more
weCREATEthings says

Good to know…

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dekurvajo says

I never got sale reversal, am i deserve a badge? ;)

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refaktor says

I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!

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KingDog Envato team says

I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!

Yes any ratings are removed when the account is disabled.

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refaktor says


I just finally had my first reversal since I released my first item almost a year ago. I was just wondering if any ratings that were applied from that purchase are removed once the sale is reversed or if the rating persists even after the reversal. Thanks!
Yes any ratings are removed when the account is disabled.

Thanks for the quick answer!

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soulmemoria says

I have two reversals in my short few months here. I don’t mind giving back those false earnings. It’s lose-lose situation I understand that. However, after my first reversal, one of my friend who has seen my work saw the item on other website. It can be download for free. I choose not to do anything since the particular item is no longer making any sale for me. I checked out the website and sad to see a lot of Envato’s stuff being given away for free. Since this situation affected not only contributors but also Envato, are guys planning to do anything about this?

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+1 more
modeon says

it is really bad situation. But nobody can do something. Thanks for information.

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KingDog Envato team says

So just to summarize, and in case you don’t feel like reading through 11 pages of questions and answers :P, please check out this Knowledgebase article for all the details around sales reversals.

If you have any future questions please contact Support.

Thanks!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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