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kotofey says

@WPExplorer +1

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lucas says

Hi WPExplorer, I’ve had a look into this and I think the problem is that the error messages the upload page is giving out are telling you to do the wrong thing entirely :shocked:

I’ll try and deploy and update for those error messages first thing tomorrow, but in the meantime the format you need to upload is just a zip containing a single folder, and that folder is named after your theme. None of this /theme/theme_name/ business that you’re being told when there’s an error :(

I’ve uploaded the file that you got to us (via Kai Loon) after re-zipping it as just the “Surplus” folder (containing index.php and everything else) and it’s accepted ok.

I’m not sure where the misleading error message came from, but I hope these helps clear things up. Sorry about that

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cosmincotor says

@lucas looking forward to the update, thank you!! :)

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WPExplorer says

@lucas – the thing is I tried in various ways and always got the same error… eventually I ignored the error message and just kept trying zipping in various ways.

Also it always worked with a mac, just not pc.

We’ll looking forward to the update and thanks for being on top of this guys!

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lucas says

Hi WPExplorer, the fixed error message should be live now; If you’re still having issues creating the zip files on windows could you send me an example windows created zip file, and a description of how you created it, to <my forum username>@envato.com and I’ll have a poke around and try and work out why it’s not being accepted

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cosmincotor says

I tried to update my theme today and got the same error as before (I’m on win7). My ZIP contains only one folder.

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WPExplorer says

It seems to be working now…But you can’t just right click on the folder and select “Send To -> Compressed”. You need to actually open the theme folder and select all files and folders inside and then right click and select “send to -> compressed” .

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cosmincotor says

That’s rather strange, I usually create a new ZIP and paste the files in it, and had no problems with that method anywhere else. I’ll give it a try with “send to” next time.

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MDNW says

I’m getting the same errors… even with the “select all files” method… really strange. The error posted says there needs to be a folder at the top level, not files.

Any updates on this?

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MDNW says

Update: I was able to get it to work by using WinRAR with one small twist (WinRAR usually makes RAR files – but it can also make a ZIP if you tell it to):

1. Select your full theme folder (the whole outside folder, not the files inside)
2. Right click > add to archive
3. Select ZIP as the compression method.

That worked.

I tried the method of selecting all of the files and doing the same thing with WinRAR and the error message read that it found all of my theme sub-directories (assets, stylesheets, etc.) – so that was super helpful… but the default windows zipper app definitely doesn’t seem to work .

(for the devs: I’m guessing that the Windows compressor adds an invisible file that blows things up on the server – I could be wrong, but this seems like the most logical answer if this is only happening for folks using the default Windows zip method).

Hope this helps someone!

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