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indieground says

A customer left me a comment about one of my poster he bought, offending me because the image i used in preview was not included and in his opinion was a “clever disclaimer”.

Of course it’s my fault (!!!) he didn’t see the note in the description :S

Have you ever experienced something similar?

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tanpopo says

si.

a lot a customers asked why they couln’t find the psd in the package when i had clearly written that the design was made with illustrator.

want to know how did i solve the problem? i’ve added the psd version too.

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kaixer says

A customer left me a comment about one of my poster he bought, offending me because the image i used in preview was not included and in his opinion was a “clever disclaimer”.

Of course it’s my fault (!!!) he didn’t see the note in the description :S

Have you ever experienced something similar?

I got 2 comments about not included some file and obviously they did not read item description. :)

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Rayzong says

This is why for further problem happen again, either you create a PSD with smart objects or include EPS with PSD together.

It a hassle way to do but this is the only way to make your buyer buying your item with a :D

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gbs says

Yes, even though it’s a bit annoying for us professional to make everything in just Photoshop only, but as this is a market, and we should serve the buyer needs :)

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quickandeasy says

some dude posted a link in the comments of one of my items, to a page on the internet where that item was being shared illegally!

I was like, seriously dude!? WTF ?

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