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jesshooper Staff says

Hello all!

We’ve launched a lean little troubleshooter on the Envato Support Center, to help with some common questions we often see in the form of support tickets. It’s accessible via the Support Center homepage at support.envato.com, or by simply clicking here.

If you’ve got a question or issue that you think needs to be answered by Envato Support, take a look through the troubleshooter first to see if there’s a solution there. If you notice anything you think is missing or any strange behaviour, let us know here. There shouldn’t be any dead ends—the idea is that either you’ll find the answer to your problem, or be directed to the ‘open a ticket’ page if we need some more details. We’re starting simple and will be adding more options over time.

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lumberjackbg says

Thank you!

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ThemeFocus says

Great! It’s really useful. :)

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Australia says

shame you are using Google search, instead of your own search. Good concept.

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Shelby67 says

I really happy with this, thanks..

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Dzinc Staff says

Great addition Jess, go go Troubleshooter!

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femo says

Thx ! It’s very useful… :)

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