69 posts
  • Has collected 50+ items on Envato Market
  • Located in Australia
  • Pulled off some great moustache to raise money or awareness for Movember Australia
  • Has been a beta tester for an Envato feature
+5 more
jesshooper
says

Hello all!

We’ve launched a lean little troubleshooter on the Envato Support Center, to help with some common questions we often see in the form of support tickets. It’s accessible via the Support Center homepage at support.envato.com, or by simply clicking here.

If you’ve got a question or issue that you think needs to be answered by Envato Support, take a look through the troubleshooter first to see if there’s a solution there. If you notice anything you think is missing or any strange behaviour, let us know here. There shouldn’t be any dead ends—the idea is that either you’ll find the answer to your problem, or be directed to the ‘open a ticket’ page if we need some more details. We’re starting simple and will be adding more options over time.

121 posts
  • Has sold $1,000+ on Envato Market
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+2 more
lumberjackbg
says

Thank you!

817 posts We're a nice team!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Became a Top 20 Author of the Month
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+10 more
ThemeFocus
says

Great! It’s really useful. :)

5492 posts
  • Has been part of the Envato Community for over 5 years
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  • Located in Australia
  • Has sold $1,000+ on Envato Market
+5 more
Australia
says

shame you are using Google search, instead of your own search. Good concept.

56 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
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+1 more
Shelby67
says

I really happy with this, thanks..

4378 posts
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+7 more
Dzinc
says

Great addition Jess, go go Troubleshooter!

631 posts
  • Has referred 100+ members
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  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+4 more
femo
says

Thx ! It’s very useful… :)

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