- Sold between 100 000 and 250 000 dollars
- Won a Competition
- Author was Featured
- Item was Featured
- Referred between 500 and 999 users
- Author had a Free File of the Month
- Author had a File in an Envato Bundle
- Bought between 10 and 49 items
Hello fellas,
i’m testing some changes in our ticketing system, could somebody please send us a message via our profile contact form ? content is not important (swearing allowed)
thanks.
BF
- Has been a member for 4-5 years
- Sold between 50 000 and 100 000 dollars
- Exclusive Author
- Bought between 10 and 49 items
- Poland
- Referred between 10 and 49 users
Just sent you a message. 
- Author was Featured
- Bought between 50 and 99 items
- Exclusive Author
- Has been a member for 3-4 years
- Microlancer Beta Tester
- Netherlands
- Referred between 50 and 99 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 10 000 and 50 000 dollars
done
- Envato Staff
- Community Ambassador
- Has been a member for 0-1 years
- Bought between 1 and 9 items
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Referred between 1 and 9 users
- Helped protect Envato Marketplaces against copyright violations
- Brazil
- Microlancer Beta Tester
Request received: [ThemeForest] Message sent via your marketplace profile from Dzinc (ticket #1613)
- Has been a member for 4-5 years
- Sold between 50 000 and 100 000 dollars
- Exclusive Author
- Bought between 10 and 49 items
- Poland
- Referred between 10 and 49 users
Request received: [ThemeForest] Message sent via your marketplace profile from pogoking (ticket #1614)
- Sold between 1 000 and 5 000 dollars
- Has been a member for 3-4 years
- United Kingdom
- Bought between 1 and 9 items
- Referred between 1 and 9 users
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author had a Free File of the Month
- Microlancer Beta Tester
done 10 minutes ago but haven’t received any info from you about my ticket
cheers
- Sold between 100 000 and 250 000 dollars
- Won a Competition
- Author was Featured
- Item was Featured
- Referred between 500 and 999 users
- Author had a Free File of the Month
- Author had a File in an Envato Bundle
- Bought between 10 and 49 items
Thanks mates,
messages are being tagged as “Automated response email ” and auto suspended by zendesk. I believe this is due to the recent switch of envato over mandrill because wasn’t happening before.
I whitelisted some domains (envato.com, gmail.com so far), that prevents auto suspension and explains why some of you got auto reply while other didn’t.
I suspect this being related to “List-Unsubscribe” header added by mandrill:
List-Unsubscribe: <mailto:unsubscribe-md_30000325.514c8419.v1-2608fa9c46674491888bf0e13ec84f51@mailin1.us2.mcsv.net?subject=unsub>
- Sold between 100 000 and 250 000 dollars
- Won a Competition
- Author was Featured
- Item was Featured
- Referred between 500 and 999 users
- Author had a Free File of the Month
- Author had a File in an Envato Bundle
- Bought between 10 and 49 items
Just created a simple script to recover all suspended tickets via zendesk rest api. Not the best solution but will do for now, thanks everybody for helping.
BF
- Sold between 1 000 and 5 000 dollars
- Has been a member for 3-4 years
- United Kingdom
- Bought between 1 and 9 items
- Referred between 1 and 9 users
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author had a Free File of the Month
- Microlancer Beta Tester
ok, I’ve just got a replay
cheers
Request processing...