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Hein says

My most popular wordpress theme on themeforst “OurAgency” with more then 120 sales is gone???

[SOFT DISABLED ] is says and i’ve got an approval on a update last week so nothing is in my upload queue

What happend, i still can see the theme but it’s Hidden for some reason. Could any staff please take a look at this and solve this issue.

Thanks

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CheshireCat says

Hein I would send an email to JeffreyWay he’s Themeforests site manager or shoot a mail over to support. Either way it may be faster than hanging around waiting on the forums.

Do not dismay, Im sure there is a simple explanation for this :)

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Aw_Shucks says

Right, I wouldn’t be surprised either way.

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PixelBin says

u st0ld it fr0m sum1 els so dey bl0kd eet!!!11111121111

In all seriousness, there could be a simple explanation such as your update doesn’t validate, or something along the lines.

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JeffreyWay says

Hey Hein,

You should have received an email about your template by now. Don’t worry – it’s a quick and easy fix.

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Hein says

Worries are gone :D, just solved the issue and re-uploaded the files

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ronn0 says

120 sales, not bad lol! ;-)

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Hein says

And just on the day the 70% commission’s is active my theme is completely gone :(, without giving me any reason, i’ve done all the thing i was asked to do.

Sorry for posting this again here but this file has not been available for my buyers for 2 days now.

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