Yesterday my new project “Top 10 Lower Thirds” disappear from Author Dashboard after it reach 100%. I haven’t got “Temporarily held by the review team” or any approve/rejected message. Does anybody have any information?
Did you opened the hidden tab?
Did you check the spam folder in your mail account?
Most of the time it is bad news. Probably rejected. You must contact support for a clear answer.
Rejected in spam folder! Than’x
Why is it always the last place you look that you find the thing you’re looking for?
- Community Superstar
- Sold between 10 000 and 50 000 dollars
- Has been a member for 4-5 years
- Microlancer Beta Tester
- Beta Tester
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Author had a Free File of the Month
Somehow gmail recognizes envato info messages as spam i think its possible to solve this by changing the layout of info message from videohive well at least temporarly or change something else because it has to be something that gmail recognize as a threat .
That’s a new topic for support/ developement.
My envato mails are also put in the spam folder, it would be great to get this fixed (gmx user).