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crew55design says

Yesterday my new project “Top 10 Lower Thirds” disappear from Author Dashboard after it reach 100%. I haven’t got “Temporarily held by the review team” or any approve/rejected message. Does anybody have any information?

DsignProductions
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DsignProductions says

Did you opened the hidden tab?

16 posts
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crew55design says

Did you opened the hidden tab?

Of course. Nothing in there?

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DoubleX says

Did you check the spam folder in your mail account?

DsignProductions
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DsignProductions says

Most of the time it is bad news. Probably rejected. You must contact support for a clear answer.

16 posts
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crew55design says

Rejected in spam folder! Than’x :)

DsignProductions
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DsignProductions says

Why is it always the last place you look that you find the thing you’re looking for? :D

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doru says

Why is it always the last place you look that you find the thing you’re looking for? :D

for some reason gmail started to put emails from envato in the spam folder. I’ve got couple of messages from buyers getting lost in there.

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WilQ5 says

Somehow gmail recognizes envato info messages as spam i think its possible to solve this by changing the layout of info message from videohive well at least temporarly or change something else because it has to be something that gmail recognize as a threat .

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Leupsi says

That’s a new topic for support/ developement.
My envato mails are also put in the spam folder, it would be great to get this fixed (gmx user).

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