11 posts
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sound-of-rays
says

Hello everyone! I have one problem. I can `t upload the music for sale. When I click the bottom “download”, then the message “? Audio Files Included must be set”. I do everything according to instructions. Please advise what to do. Thank you, Max))

973 posts
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+3 more
petrenj
says
11 posts
  • Has been part of the Envato Community for over 2 years
  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
sound-of-rays
says

I did exactly as written here, but it does not help

862 posts
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Synchrotron
says

I think you’ve missed to select either “WAV” or “MP3” or both in the “Audio Files Included” field. They sometimes reset to default when the page updates after you’ve upload preview and zip file.

973 posts
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petrenj
says

Yes.And be sure to select your uploaded files ( avatar, preview and main ) in drop down menu.

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Kurlykovs
says

Tam gde Wav I Mp3 vyberi ih. nazhmi Control chtob oba vybralis.

11 posts
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  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
sound-of-rays
says

Thank you very much for your answers)) I understand what you say, but I uploaded them and selected them in the menu. Still does not work )

858 posts
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StudioEtude
says

Thank you very much for your answers)) I understand what you say, but I uploaded them and selected them in the menu. Still does not work )

Hi! Try change you browser, it must help!

11 posts
  • Has been part of the Envato Community for over 2 years
  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
sound-of-rays
says


Thank you very much for your answers)) I understand what you say, but I uploaded them and selected them in the menu. Still does not work )
Hi! Try change you browser, it must help!

I changed my browser, it does not help

858 posts
  • Has sold $10,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Made it to the Authors' Hall of Fame
+1 more
StudioEtude
says



Thank you very much for your answers)) I understand what you say, but I uploaded them and selected them in the menu. Still does not work )
Hi! Try change you browser, it must help!
I changed my browser, it does not help

And last – write to support

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