7 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Kazakhstan
  • Sold between 100 and 1 000 dollars
mcsimmm says

Hello everyone! I have one problem. I can `t upload the music for sale. When I click the bottom “download”, then the message “? Audio Files Included must be set”. I do everything according to instructions. Please advise what to do. Thank you, Max))

735 posts
  • Bought between 1 and 9 items
  • Grew a moustache for the Envato Movember competition
  • Referred between 10 and 49 users
  • Exclusive Author
  • Serbia
  • Has been a member for 1-2 years
  • Sold between 5 000 and 10 000 dollars
petrenj says
7 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Kazakhstan
  • Sold between 100 and 1 000 dollars
mcsimmm says

I did exactly as written here, but it does not help

470 posts
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 1 000 and 5 000 dollars
  • Sweden
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
Synchrotron says

I think you’ve missed to select either “WAV” or “MP3” or both in the “Audio Files Included” field. They sometimes reset to default when the page updates after you’ve upload preview and zip file.

735 posts
  • Bought between 1 and 9 items
  • Grew a moustache for the Envato Movember competition
  • Referred between 10 and 49 users
  • Exclusive Author
  • Serbia
  • Has been a member for 1-2 years
  • Sold between 5 000 and 10 000 dollars
petrenj says

Yes.And be sure to select your uploaded files ( avatar, preview and main ) in drop down menu.

817 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 100 and 1 000 dollars
  • United States
Kurlykovs says

Tam gde Wav I Mp3 vyberi ih. nazhmi Control chtob oba vybralis.

7 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Kazakhstan
  • Sold between 100 and 1 000 dollars
mcsimmm says

Thank you very much for your answers)) I understand what you say, but I uploaded them and selected them in the menu. Still does not work )

763 posts
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars
  • Bought between 1 and 9 items
StudioEtude says

Thank you very much for your answers)) I understand what you say, but I uploaded them and selected them in the menu. Still does not work )

Hi! Try change you browser, it must help!

7 posts
  • Exclusive Author
  • Has been a member for 1-2 years
  • Kazakhstan
  • Sold between 100 and 1 000 dollars
mcsimmm says


Thank you very much for your answers)) I understand what you say, but I uploaded them and selected them in the menu. Still does not work )
Hi! Try change you browser, it must help!

I changed my browser, it does not help

763 posts
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 5 000 and 10 000 dollars
  • Bought between 1 and 9 items
StudioEtude says



Thank you very much for your answers)) I understand what you say, but I uploaded them and selected them in the menu. Still does not work )
Hi! Try change you browser, it must help!
I changed my browser, it does not help

And last – write to support

by
by
by
by
by
by