This has happened to a few files in my portfolio. The keywords have completely disappeared when they have been reviewed and accepted. The only way to add the keywords is to re-submit the file for review. Is this the only way to do this ? Anyone else having this problem ?
- Has been a member for 0-1 years
- Item was Featured
- Exclusive Author
- Sold between 5 000 and 10 000 dollars
- Ukraine
- Referred between 1 and 9 users
As I know there is no another way.
Just add your keywords without uploading file.
But why does this happen ? The file has to come offline and back in the que because of this.
- Has been a member for 1-2 years
- Author was Featured
- Exclusive Author
- Sold between 1 000 and 5 000 dollars
- Bought between 1 and 9 items
- United States
- Referred between 10 and 49 users
I have had a few of my keywords come off before, I always just figured that reviewers didn’t think they belonged there so they removed them.
- Has been a member for 1-2 years
- Exclusive Author
- Sold between 100 and 1 000 dollars
- Bought between 1 and 9 items
- United States
- Referred between 1 and 9 users
I remember this happening to me before as well. It wasn’t just a couple of keywords, but all of my keywords were gone. shrugs
- Has been a member for 2-3 years
- Contributed a Blog Post
- Author had a File in an Envato Bundle
- Interviewed on the Envato Notes blog
- Author was Featured
- Exclusive Author
- Sold between 5 000 and 10 000 dollars
- Serbia
- Referred between 1 and 9 users
marb67 said
But why does this happen ? The file has to come offline and back in the que because of this.
Your file doesn’t have to go offline. It will still be there, available for purchase, although it will be without tags until your EDIT submission gets processed/reviewed 
