(Locked) Issues When Making Payments with PayPal?

@lizzielizzies I can’t replicate your issue with the support page on our end, please try to access support again and you should be able to submit your ticket. If you continue to experience difficulties let us know.

Hey Carmen Still the same here was able to get a $20.00 deposit to work a couple times but no luck any other amount.

Interesting it’s allowing mobile paypal payments but not desktop payments. Hopefully paypal has a fix soon!

Hey, does anyone know when the issue with Paypal will be fixed? I was trying to make a deposit and buy item direcly, but none of the mentioned methods worked and I can’t find any way to buy theme from themeforest.net. Wojtek

I guess that the problem with the PayPal dramatically reduces the number of sales.

OnePress said
it would be nice if you could prolong the action: http://notes.envato.com/general/70-commission-all-week/ I guess that the problem with the PayPal dramatically reduces the number of sales.

The effect appears to affecting a relatively small percentage of transactions. Of course, that’s still a lot of users so we want to get this resolved as soon as possible.

vahid said

OnePress said
it would be nice if you could prolong the action: http://notes.envato.com/general/70-commission-all-week/ I guess that the problem with the PayPal dramatically reduces the number of sales.

The effect appears to affecting a relatively small percentage of transactions. Of course, that’s still a lot of users so we want to get this resolved as soon as possible.

Not sure but I see in my statement area that the most of the sales was made with +2$ commission. I guess it means a customer buys item view PayPal directly probably. Also I see that sales of the newest items are close to zero on CodeCanyon. I have not seen this ever. But I think you know better.

I’ve got the same problem. Can’t make an deposit.

Thank you all for your feedback and to Envato for providing us with data to help us resolve this issue. We appreciate this is an inconvenience for a lot of you so we are continuing to work with our technical support team to get this issue fixed as a matter of urgency. Unfortunately we are unable to provide a timeframe at the moment but as soon as we have more information we will share it with you.

If you are experiencing any problems and want to seek further assistance please contact (http://support.envato.com/) with your PayPal email address and your browser/version.

We apologise again and thank you for your patience.

Chrome 21.0811 & Safari 5.1.7 Failed to work for me. I tried Firefox 15.0 and it worked. OS: Windows 7 64bit.