390 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 100+ members
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+7 more

Yes indeed.. some are still using the oldies PS version and still wanna complain not even realise that they had only spend on as low as $8.

People are hard to please nowadays!

2555 posts
  • Helped protect Envato Market against copyright violations
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 6 years
  • Helped several times protecting Envato Market against copyright violations
+6 more
Hotpin said
Someone send me the same but he was using Ps 7 and i told him to download Cs3 and up to modify it but still he was complaining that the files didnt work! so waht we can do in this case just prove them that they dont read before they buy? or to be polite or even dont even bother :)

I had someone wrote to me saying, how do I make this a custom image – I don’t have Photoshop.

I thought, “what!”

I helped them out as they had some art online I used in one of my actions and gave her what them what they thought they wanted in the first attempt.

But for something complicated I would state – “well, this item needs more customization then you can produce using that version of the software – I could customize it for you for for $XX.00. Most people buy these templates knowing what they will do with them and usually have compatible software.”

Yes, people can be tough these days about getting a great item at such a reduced price.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes