366 posts
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Philo01
Envato team
says

Hi all!

The last few weeks I’ve been developing a WordPress customer support plugin that is completely integrated with the Envato API . So I’m proud to present: AuthorHQ

AuthorHQ is the ultimate solution for all Envato Marketplace Authors who want to provide support to their customers. Besides the support features it also has some great tools for the author like a financial dashboard with handy information like:

  • A line graph with year statistics
  • Sales today
  • Today’s earnings
  • Current balance
  • Monthly average sales
  • Monthly average earnings
  • Fun facts
  • An much more!

At the day of launch AuthorHQ will be delivered with 1 service namely a support forum. These are some of the support forum features:

  • Front-end registration
  • Front-end purchase verification
  • Multiple categories
  • Permission system based on verified purchases
  • Dynamic topic prefixes like open, resolved or closed
  • Moderator support
  • Customer information
  • Template system (easy to modify)

AuthorHQ is in sync with our own API , this means that you get instant notifications when new updates or services are available. I’m planning to release the following services in the next few weeks:

  • Ticket system
  • Bug tracker
  • License / Item tracker
  • FAQ system

Now I need your feedback! :) Let me know what features you would like to see in AuthorHQ. I can’t promise that your request will be added to the final version, but I’ll do my best to add the most requested.

Thank you for your time! :) AuthorHQ is going to be available at CodeCanyon somewhere next week.

2067 posts
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  • Located in United States
Landonw
says

That looks amazing. Good job dude!

I’ll buy it for sure.

149 posts
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IulianN
says
LandonWilson said
I’ll buy it for sure.
+1
3532 posts
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sevenspark
Moderator
says

Just wanted to say this looks fantastic and I’m excited to see it in action! :)

What types of ways will users be able to register? For example, is the login specific to the site, or would it be integrated with one of the universal login / single sign-on options (Facebook, OpenID, Google, Twitter, etc)? I think supporting a universal login would really give your product even more appeal, as one of the customer’s common gripes about off-site support is having to manage multiple login credentials.

Anyway, looks great!

366 posts
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+8 more
Philo01
Envato team
says

Thanks for the replies! :)

sevenspark said
Just wanted to say this looks fantastic and I’m excited to see it in action! :)

What types of ways will users be able to register? For example, is the login specific to the site, or would it be integrated with one of the universal login / single sign-on options (Facebook, OpenID, Google, Twitter, etc)? I think supporting a universal login would really give your product even more appeal, as one of the customer’s common gripes about off-site support is having to manage multiple login credentials.

Anyway, looks great!

AuthorHQ uses the native WordPress user system, which means you can use other WordPress plugins like OpenID etc. :)

47 posts
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eduvoindo
says
sevenspark said
single sign-on options (Facebook, OpenID, Google, Twitter, etc)?

+1 SSO login system

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mordauk
says

Wow, looks fantastic!!

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RightHere
says

Great work! Can’t wait to see it and try it.

366 posts
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+8 more
Philo01
Envato team
says

Thanks! :)

2529 posts
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JeffreyWay
says

This looks awesome, Philo!

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