- Microlancer Beta Tester
- Author had a Free File of the Month
- Has been a member for 3-4 years
- Item was Featured
- Author was Featured
- Austria
- Exclusive Author
- Referred between 200 and 499 users
This is my idea:
I would like to auto response customers with a short message who send a message from my profile page but don’t send a message to other notifications, like purchase information, forum replies and other Envato related stuff.So I set up an Google Account which can handle all my wishes (and even more). I hope someone can find this useful. I’ve used many images but don’t be scared each step is done very quickly 
Step 1
Follow this link and register your domain (this doesn’t affect your website only your emails). In my case it’s revaxarts-themes.com
Step 2
Insert some basic information about yourself
and hit the register button
Step 3
Now you have to confirm your domain.
Google offers several methods to do this step. I took the “upload an HTML ”:
After you have confirmed your domain you have to configure you MX Records
Step 4
Click on “Direct emails to Google Apps Mail”
Follow the steps (click next) until you reach “Set up Gmail” and use Google servers
Setup the MX Records at your hosting provider to the Google addresses
This can look different on your hosting providers control panel:
Now confirm you changes:
Now you have to wait up to 48 hours (or maybe only 30 minutes)
Try sending a test email to your desired address to check if it works
Step 5
Go to Settings > Labs and search for “Canned Responses” by Chad P in the list, click Enable and “Save Changes”
Step 6
Now you can write you auto response message by clicking the “Compose” button. If you have finished your words click on the “Canned responses” right under the subject line
Specify a name for your auto response
Step 7
Now create a new filter under Settings > Filter.Use
] Message sent via your marketplace profile fromas subject and check the “Send canned response” check box
You can set up more filters too!
You may have to wait up to 24 hours to get this to work around the world
All the best
Xaver
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Germany
- Has been a member for 4-5 years
- Interviewed on the Envato Notes blog
- Item was Featured
Why don’t you just create a regular @gmail account and use the vacation responder?
- Has been a member for 3-4 years
- Sold between 100 and 1 000 dollars
- Exclusive Author
- Bought between 50 and 99 items
- Referred between 10 and 49 users
- United States
crozer said
Why don’t you just create a regular @gmail account and use the vacation responder?
+1
- Microlancer Beta Tester
- Author had a Free File of the Month
- Has been a member for 3-4 years
- Item was Featured
- Author was Featured
- Austria
- Exclusive Author
- Referred between 200 and 499 users
crozer saidBecause
Why don’t you just create a regular @gmail account and use the vacation responder?
- I would like to have my own domain
- only auto respond people who send from my profile page
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Germany
- Has been a member for 4-5 years
- Interviewed on the Envato Notes blog
- Item was Featured
revaxarts said
crozer saidBecause
Why don’t you just create a regular @gmail account and use the vacation responder?
- I would like to have my own domain
- only auto respond people who send from my profile page
Yeah I get that you want to use your own domain, and that’s definitely useful. I was just basing off of this threads’ title. Either way, thanks for the amazingly detailed guide.
- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Item was Featured
- Bought between 50 and 99 items
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Has anyone else noticed that this has stopped working as of yesterday? It seems Envato has changed the return-path header to a Mandrill bounce address. So customers are no longer getting the auto-reply. I haven’t been able to find a way to have Canned Responses reply to the From field rather than the return path.
Anyone else have any luck?
- Sold between 10 000 and 50 000 dollars
- Most Wanted Bounty Winner
- Microlancer Beta Tester
- Europe
- Referred between 50 and 99 users
- Bought between 1 and 9 items
- Has been a member for 1-2 years
- Exclusive Author
Awesome 
- Microlancer Beta Tester
- Author had a Free File of the Month
- Has been a member for 3-4 years
- Item was Featured
- Author was Featured
- Austria
- Exclusive Author
- Referred between 200 and 499 users
Your’re right, doesn’t work for me either. Maybe I should go with a custom solution 
- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Item was Featured
- Bought between 50 and 99 items
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
revaxarts said
Your’re right, doesn’t work for me either. Maybe I should go with a custom solution
I wonder if it would help if Envato added a reply-to header rather than just ‘from’? Perhaps that would trump the return-path when Canned Responses chooses where to send the reply. Too bad we can’t see/edit the Labs code – it’s powerful but not very configurable.
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- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
Yer my autoreplies have stopped working.
Bugger, I think a lot of authors would be using autoreplies on their contact forms.
Flagged for staff reply, hopefully can get this issue infront of a dev soon!
